Ashley Archibald
Denver
Summary
Dynamic Operations Manager with a proven track record at PDS Health, driving 115% year-over-year growth. Expert in budget management and resource allocation, I enhance operational efficiency while fostering strong customer relationships. Adept at leading teams to achieve strategic goals and optimize workflows for superior project outcomes.
Overview
9
9
years of professional experience
Work History
Operations Manager
PDS Health
Denver
08.2023 - Current
- Growing a 2 million dollar business with 115% year over year growth
- Developed and executed strategic initiatives to enhance workflow efficiency, optimize resource allocation and project outcomes.
- Oversaw adherence to safety regulations and quality standards in operations.
- Oversaw budget management, ensuring alignment with organizational goals while maintaining cost efficiency.
Administrative Associate
J Sterling's Spa
05.2022 - 05.2023
- Helped manage five high-volume locations simultaneously.
- Collaborated with management to improve customer service strategies at the spa.
- Resolved issues to maintain high customer satisfaction.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted in training new administrative staff on operational procedures.
Assistant Manager
Elite Salon and Spa
03.2017 - 12.2020
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Opened and closed location and monitored shift changes to uphold operational strategies and maximize business success.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Science - Business Administration
University of Central Florida
Orlando, FL05-2023
Skills
- Operational efficiency
- Workflow optimization
- Budget management
- Resource allocation
- Customer relationship management
- Team leadership
- Financial and cash flow analyses
Timeline
Operations Manager
PDS Health
08.2023 - Current
Administrative Associate
J Sterling's Spa
05.2022 - 05.2023
Assistant Manager
Elite Salon and Spa
03.2017 - 12.2020
Bachelor of Science - Business Administration
University of Central Florida