ASHLEIGH WOLERY
Centers for Gastroenterology
Greeley
1
Certification
5
years of professional experience
Seeking a long-term position to aid in my growth by implementing strategic training and operational improvements, significantly enhancing customer loyalty and team performance, showcasing my strong organizational abilities and commitment to excellence.
Work History
Hospital Procedure Scheduler
4 Months- Coordinated with healthcare providers to streamline appointment processes and enhance patient experience.
- Collaborated with clinical teams to resolve scheduling conflicts and minimize patient wait times.
- Maintained up-to-date knowledge of insurance requirements, enabling smooth billing processes and avoiding delays in payment collection.
- Maintained accurate records of patient appointments, ensuring compliance with privacy regulations and organizational standards.
- Developed communication strategies that effectively informed patients about procedure details and preparation requirements.
- Provided consistent support to physicians by managing their schedules, ensuring availability for necessary procedures, and prioritizing urgent cases when needed.
Office Visit Scheduler
1 Year 6 Months- Coordinate appointment scheduling for new and recurring patients
- Act as a liaison between patients and providers
- Facilitated patient-provider communication to enhance continuity of care
- Respond to calls, faxes, referrals, and emails in a timely manner
- Educated new hires to ensure understanding of job responsibilities and ensure policies and procedures are clearly understood
- Train new hires and ensure policies and procedures are clearly understood
- Monitored and adapted to updates in office policies and procedures for consistent application
- Use computer programs such as Microsoft office to complete daily tasks
Manager
1 Year 1 Month- Oversaw daily operations, maintaining efficiency and quality standards.
- Trained employees in multiple roles to ensure adequate coverage and flexibility in staffing.
- Reviewed employee performance, delivering feedback and coaching to enhance team effectiveness.
- Analyzed business performance data and forecasted business results for upper management.
- Oversaw daily operations, ensuring adherence to quality standards and operational efficiency.
Crew Member
1 Year 7 Months- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, ensuring accurate transactions and prompt return of receipts and change to customers.
- Maintained up-to-date knowledge of store policies to effectively assist customers with payments, returns, and exchanges.
- Followed health department regulations for food handling, ensuring compliance and safety in food preparation.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Education
High School Diploma
Skills
Healthcare Scheduling Systems
Appointment scheduling
Schedule management
Patient Privacy Compliance
Onboarding Processes
Organizational skills
Conflict Resolution
Customer service
Certification
BLS Certification, March 3rd, 2026
Timeline
Hospital Procedure Scheduler
Centers for Gastroenterology
04.2026 - CurrentRead More
Office Visit Scheduler
Centers for Gastroenterology
02.2025 - CurrentRead More
Manager
Wendy’s
01.2024 - 02.2025Read More
Crew Member
Wendy’s
06.2021 - 01.2023Read More
Destinations Career Academy of Colorado
High School Diploma
Read More
Accomplishments
National Honor Society, 2020-08/2023-05