Ashlee VonSlochteren
Pueblo
Summary
Dynamic self-starter with a proven ability to independently acquire diverse skills and adapt quickly to new challenges. Recognized for a strong collaborative spirit and commitment to fostering team success. Dedicated to bringing an exceptional work ethic, positive attitude, and clear goal orientation to contribute meaningfully to organizational growth and success. Eager to leverage these qualities in a forward-thinking company that values innovation and teamwork.
Overview
8
8
years of professional experience
Work History
Manager (remote)
CWS performance
04.2021 - Current
- Managed financial books, bills, and federal compliance, ensuring accuracy in taxes and inventory management; coordinated calendar planning, scheduling, and communication via phone and email; handled social media management, budgeting, HR, and payroll.
Customer service/Trainer
Natures Kiss
01.2019 - 01.2021
- Customer service, front desk supervision, organized all sales records to maintain accurate tracking and reporting, Ensured proper management of files to support operational efficiency., general organization, cleaning duties, inventory management, processing identification, mathematical proficiency, ensured compliance with state regulations to uphold operational standards, trained new employees on procedures and product knowledge to enhance service delivery, staying informed about new products and information, as well as a variety of additional tasks.
Education
High School -
Weld Central High School
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Red Rocks Community College
Skills
- Project Management expertise
- Customer experience, and satisfaction
- Multiple years barista experience
- Familiarity with various software platforms
- Prompt and effective communication
- Extensive knowledge across multiple industries
- Strong typing and communication skills
- Capacity to learn and retain information
- Customer service experience over 12 years
- Comfortable training and management
- Great eye for quality and making sure the product numbers are correct
- Inventory management
- Food handling and safety compliance
- Comfortable with high volume
- Ordering inventory
- Excellent time management abilities
- HR and management experience
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
Accomplishments
- Telephone Service - Efficiently handled over 80 calls daily, delivering information and service to guarantee customer satisfaction.
- Conflict Resolution - Accountable for managing customer account inquiries, accurately delivering information to ensure the resolution of product/service issues and customer satisfaction.
- Promoted products and encouraged customers to upgrade their existing product plans.
Timeline
Manager (remote)
CWS performance
04.2021 - Current
Customer service/Trainer
Natures Kiss
01.2019 - 01.2021
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Red Rocks Community College
High School -
Weld Central High School