Asheley Gonzalez
Colorado Springs
Summary
Detail oriented with extensive experience banquet service and retail merchandising held to 5 star 5 diamond expectations. Expertise in organization and adaptability, ready to leverage skills to support impactful operations and drive customer engagement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Stow, Pack
Amazon
Colorado Springs, CO
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Banquet Server
The BROADMOOR, Diamond Resort
Colorado Springs, CO
09.2018 - 03.2023
- Delivered exceptional service during banquets, ensuring guest satisfaction and seamless event execution.
- Coordinated with kitchen staff to manage timely food service and presentation for large events.
- Trained new servers on best practices in customer service and banquet operations to enhance team performance.
- Oversaw setup and breakdown of banquet facilities, maintaining cleanliness and organization throughout events.
- Responded to guest inquiries and requests promptly and courteously.
Retail Coverage Merchandiser
Acosta Sales & Marketing
Boulder, CO
01.2011 - 08.2018
- Managed product placement and merchandising strategies to optimize shelf visibility and drive sales.
- Analyzed market trends to identify opportunities for product placement enhancements and inventory management.
- Developed relationships with store management to facilitate effective communication of promotional campaigns.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Improved customer satisfaction with personalized assistance, identifying needs, and providing recommendations.
- Collaborated with retail teams to execute promotional displays and ensure compliance with brand standards.
Education
High School Diploma -
Thomas B. Doherty
Colorado Springs, COSkills
- Friendly, positive attitude
- Customer service
- Problem-solving
- Organization and time management
- Attention to detail
Certification
- CPR Certified
Languages
English
Native or Bilingual
Japanese
Elementary
Timeline
Stow, Pack
Amazon
05.2023 - Current
Banquet Server
The BROADMOOR, Diamond Resort
09.2018 - 03.2023
Retail Coverage Merchandiser
Acosta Sales & Marketing
01.2011 - 08.2018
High School Diploma -
Thomas B. Doherty