Ashanti Wilson
Hudson,Fl
Summary
Motivated and adaptable professional seeking to leverage strong leadership, customer service, and organizational skills in a dynamic work environment to contribute to team success and professional growth. Developed skills in team leadership and operational oversight within a fast-paced setting. Demonstrates ability to improve processes and enhance team productivity. Seeking to transition into a new field where these abilities can be leveraged to drive success and innovation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Walgreens
05.2024 - Current
- Leadership and Supervision: Providing direction and support to store associates, ensuring they complete their tasks efficiently and adhere to company policies and procedures.
- Customer Service: Assisting customers with their needs, resolving complaints, and ensuring a positive shopping experience.
- Operational Duties: Handling cash transactions, managing the cash register, preparing bank deposits, and overseeing the opening and closing procedures of the store.
- Inventory Management: Monitoring stock levels, assisting with inventory counts, and ensuring that shelves are stocked and displays are well-maintained.
- Training and Development: Training new employees and providing ongoing coaching and development to existing staff.
- Compliance and Safety: Ensuring the store complies with all health and safety regulations, as well as company policies and procedures.
Designated Hitter
Walgreens
08.2023 - 05.2024
- Cashiering: Operating the cash register, handling transactions, and providing excellent customer service at checkout.
- Stocking and Inventory: Restocking shelves, organizing products, and conducting inventory checks to ensure product availability.
- Customer Assistance: Helping customers locate items, answering questions, and providing product recommendations.
- Store Maintenance: Ensuring the store is clean and well-organized, which includes tidying up aisles, cleaning spills, and maintaining displays.
- Support Roles: Assisting in various departments such as the pharmacy, photo lab, or cosmetics section, depending on the store’s needs.
- Team Collaboration: Working closely with other team members to cover shifts and support store operations during peak hours or staff shortages.
Court Monitor
Urban Air Adventure Park
02.2023 - 08.2023
- Safety Supervision: Ensuring all guests adhere to safety rules and regulations to prevent accidents and injuries.
- Guest Assistance: Providing guidance and assistance to guests, answering questions, and helping with equipment.
- Facility Maintenance: Regularly checking the equipment and attractions for any maintenance issues and reporting or addressing them as needed.
- First Aid Response: Being prepared to administer basic first aid in case of minor injuries.
- Crowd Control: Managing the flow of guests to prevent overcrowding and ensure a smooth and enjoyable experience for everyone.
- Customer Service: Offering friendly and helpful service to ensure guests have a positive experience.
- Training and Compliance: Staying updated on safety protocols and attending regular training sessions to maintain high standards of safety and service.
Education
Associate of Arts -
Pasco-Hernando State College | West Campus
New Port Richey, FL12-2025
High School Diploma -
Hudson High
Hudson, FL06-2022
Skills
- Communication
- Collaboration
- Problem-Solving
- Leadership
- Flexibility
- Team motivation
Certification
- Licensed Pharmacy Technician - 03/2025- 12/2025
Timeline
Shift Lead Manager
Walgreens
05.2024 - Current
Designated Hitter
Walgreens
08.2023 - 05.2024
Court Monitor
Urban Air Adventure Park
02.2023 - 08.2023
Associate of Arts -
Pasco-Hernando State College | West Campus
High School Diploma -
Hudson High