Ashanae Hopkins
Aurora
Summary
To obtain a position that would enable me to contribute to business success through the utilization of my strong experience in customer service as well as my administrative and organizational skills. I want to build on my career to make changes in my personal life.
Overview
9
9
years of professional experience
Work History
Budget Technician
Pickens Technical College
Aurora
08.2023 - Current
- analyze expenditures, monitor account balances,
- help with grant administration, and ensure compliance with governmental accounting practices and college fiscal regulations.
- The role requires strong attention to detail, numerical analysis skills, and a good understanding of accounting principles and system
Mentor/Leader & Budget Tech
Daughters of Destiny
Aurora
08.2016 - Current
- Handle fundraising fund and monthly dues using a Excel Spreadsheet
- Keep record of youth attendance through Word Document
- Supervisor over small groups for day camp and conferences
- Answer phone calls for customer service
- Work in the stock room when shipment come in doing labeling and stocking
- Work cash register in bookstore
- Floor sale rep
Customer Service Representative
Rausch Sturm LLP
Aurora
05.2022 - 08.2023
- Professionally engage with consumers to negotiate repayment solutions by phone.
- Actively listen, identify challenges, and work toward mutually beneficial outcomes.
- Secure firm commitments for timely repayment and update account records accurately.
- Comply with all federal and state regulations, including FDCPA standards.
- Collaborate with team members and participate in ongoing training.
Education
High School Diploma -
NCAS High School
Denver, COSkills
- Communication
- Scheduling
- Soft Skills
- Collaborator
- Team Lead
- Sales
- Microsoft Office Suite
- Word Doc
- Excel Spreadsheet
- 10 Key
- Events Coordinator
- Problem solver
- Critical thinking
- Effective listening
- Active listening
- Interactive teaching
- Positive learning environment
- CPR certified
- Varied lesson
- Social skills
Community Service
- Community Projects/Outreach
- Camps
- Performing at schools, concerts, and events
- Mentorship provided for youth in jail, hospital and school
- MLK march
- Taste of Colorado
- Juneteenth
- Black Art Festival
References
- Lanise ocrah, customer service representative lead, rausch sturm LLP (720)910-0401
- Jaqui najera, colleague, (720)313-9248
- Bianca Hill, Budget Tech Representative, Pickens Tech College, Aurora, CO, 80010, bshill@aurorak12.org, (720)285-0199
Timeline
Budget Technician
Pickens Technical College
08.2023 - Current
Customer Service Representative
Rausch Sturm LLP
05.2022 - 08.2023
Mentor/Leader & Budget Tech
Daughters of Destiny
08.2016 - Current
High School Diploma -
NCAS High School