Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
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Jordan Lyne

Birmingham

Summary

At Hybrid Warrior Training, I took a direct and decisive approach to drive growth. By optimizing sales funnels and handling direct sales, I boosted revenue and customer acquisition. My competitive nature led to the development of marketing strategies that resonated with our audience, resulting in successful campaigns and brand growth.


I also managed our website and platform, ensuring smooth operations and a strong user experience. My leadership in content strategy increased our digital presence, positioning Hybrid Warrior Training as a top online boxing education platform. Driven, assertive, and always focused on results, I thrive in fast-paced environments where quick decisions are crucial.

Overview

6
6
years of professional experience

Work History

Director of Operations and Growth

Hybrid Warrior Training LTD
08.2023 - Current
  • Optimized sales funnels, boosting conversion rates and revenue.
  • Conducted sales calls, closing deals and driving business growth.
  • Executed successful marketing strategies, aligning with target audience needs.
  • Created a unique value proposition, positioning the brand in a "blue ocean" market.
  • Developed and maintained the company’s website and infrastructure.
  • Built the online Skool platform, enhancing user experience and course delivery.
  • Optimized educational content to align with brand goals.
  • Advised on YouTube strategy, increasing digital engagement.

High-end Cocktail Bartender

Multiple High-end Bars, Events, and Companies
08.2019 - 02.2024
  • Successfully managed a Bacardi pop-up bar, generating €1 million in revenue over three days.
  • Provided top-tier service at Victoria Beckham's Paris Fashion Week launch, delivering under pressure in exclusive settings.
  • Consistently drove sales by delivering exceptional customer experiences, using product knowledge to upsell premium offerings.
  • Coordinated and managed high-volume events, ensuring smooth operations and exceeding sales targets, enhancing overall brand experience.
  • Thrived in various settings, from freelance to in-house roles, demonstrating adaptability and strong organizational skills.

Customer Service & Sales Representative

Beko (Domestic Appliances)
09.2018 - 08.2019
  • Provided exceptional customer service by addressing and resolving complaints related to domestic appliances.
  • Leveraged strong communication skills to upsell and cross-sell warranty packages, meeting and exceeding sales targets.
  • Acted as the first point of contact for customers experiencing issues with their appliances, quickly diagnosing problems and offering effective solutions.
  • Managed high call volumes efficiently, maintaining a positive and professional demeanor even during high-pressure situations.

Education

Bachelor of Science - Economics

University of Southampton
Southampton, United Kingdom
07.2023

Skills

  • Sales Funnel Optimization & Direct Sales
  • Customer Acquisition & Retention Strategies
  • Marketing & Content Strategy Development
  • Website & Platform Development
  • YouTube Content & Branding
  • Community Engagement & Management
  • CRM
  • Data Analysis

Software

  • GoHighLevel
  • Calendly
  • Zoom
  • Adobe Creative Cloud (Photoshop, Premiere Pro)
  • Microsoft Suite (Word, Excel, PowerPoint, Outlook)

Languages

English
Native language
Spanish
Intermediate
B1

Timeline

Director of Operations and Growth

Hybrid Warrior Training LTD
08.2023 - Current

High-end Cocktail Bartender

Multiple High-end Bars, Events, and Companies
08.2019 - 02.2024

Customer Service & Sales Representative

Beko (Domestic Appliances)
09.2018 - 08.2019

Bachelor of Science - Economics

University of Southampton

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Jordan Lyne