Summary
Overview
Work History
Education
Skills
Certification
Awards
References
Timeline
Generic

Artravious Henley

Littleton

Summary

Honorably discharged military veteran with a strong background in client relations and customer service. Proven ability to enhance guest engagement and resolve issues effectively, complemented by expertise in cash handling. Recognized for adaptability, work ethic, and exceptional interpersonal skills. Demonstrates capacity for independent work and rapid skill acquisition to fulfill organizational requirements.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Manager/Key Holder

Clean Kratom
Denver
12.2024 - 07.2025
  • Resolved customer complaints promptly and professionally while maintaining a positive attitude towards customers.
  • Ensured proper opening and closing procedures were followed daily.
  • Monitored inventory levels to ensure sufficient stock was available at all times.
  • Maintained accurate records of employee timecards, attendance, sales transactions, and other pertinent information.
  • Assisted customers with locating and securing desired products.

Patient Flow Navigator

Music City Prep Clinic
Nashville
10.2020 - 09.2023
  • Assessed patient flow and identified areas of improvement to enhance patient experience.
  • Implemented new procedures for scheduling appointments and tracking referral sources.
  • Participated in policy development related to patient flow management initiatives.
  • Referred patients to specialized health resources or community agencies to furnish additional assistance.

Loan Operations Specialist

Regions Bank
Birmingham
04.2018 - 10.2020
  • Managed sensitive customer information securely while upholding confidentiality protocols and legal standards.
  • Reviewed loan documents meticulously for accuracy and completeness, resolving discrepancies promptly.
  • Collaborated with customers to address account delinquency, reducing potential interest losses.

Education

Some College (No Degree) - Public Relations

University of Alabama At Birmingham
Birmingham, AL

High School Diploma -

Woodlawn High School
Birmingham, AL

Skills

  • Customer assessment and education
  • Product sales
  • Cash handling
  • Work ethic
  • Team collaboration
  • Critical thinking

Certification

  • CO TIPS On-Premise Alcohol Server- Current
  • CO ANAB Food Handler - Current
  • CO MED Badge - Current

Awards

United States Navy- Submarines- Honorable Discharge 2006

References

References available upon request.

Timeline

Shift Manager/Key Holder

Clean Kratom
12.2024 - 07.2025

Patient Flow Navigator

Music City Prep Clinic
10.2020 - 09.2023

Loan Operations Specialist

Regions Bank
04.2018 - 10.2020

Some College (No Degree) - Public Relations

University of Alabama At Birmingham

High School Diploma -

Woodlawn High School

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Artravious Henley