Arthur Gaucin
Littleton
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Loaner Coordinator
Groove Ford
12.2023 - Current
- Developed reporting procedures to maintain administrative workflow, and proper use of cars
- Used job-related software to draft and finalize written correspondence and documentation.
- Developed comprehensive reports for service managers, enabling informed decision-making based on data-driven insights.
- Collaborated with service and sales managers to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Sales Associate
Groove Ford
08.2023 - 11.2023
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Service Porter
Groove Ford
04.2022 - 08.2023
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Contributed to positive customer experiences by providing shuttle transportation when necessary.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Parked and retrieved cars according to customer needs.
Roughneck
Helmrich & Payne
02.2022 - 04.2022
- Reported to driller about machine malfunctions or other problems.
- Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
- Ensured safety of the crew by conducting routine safety checks and adhering to established protocols.
- Attended all safety meetings and utilized techniques learned to avoid mishaps on job.
- Assisted floor hands in cleaning and maintaining floor.
- Washed drilling rig and performed regular maintenance and inspections.
- Controlled forklifts, cranes and heavy machinery to transport and store materials and equipment.
- Supported efficient rig moves by participating in the assembly and disassembly of various rig components during relocation processes.
- Assisted with rigging and installation of production equipment, pumps and pipes.
Education
High School Diploma -
Columbine High School
Littleton, CO05.2020
Skills
- Database Management
- Documentation and Recordkeeping
- Scheduling
- Discretion and Confidentiality
- Phone and Email Etiquette
- Negotiation
- Relationship Building
- Data Entry
- Contract Negotiation
- Appointment Scheduling
- Goal Setting
Certification
- Sales license - 2023-2024
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Loaner Coordinator
Groove Ford
12.2023 - Current
Sales Associate
Groove Ford
08.2023 - 11.2023
Service Porter
Groove Ford
04.2022 - 08.2023
Roughneck
Helmrich & Payne
02.2022 - 04.2022
High School Diploma -
Columbine High School
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