Arianna Andrade
Aurora
Summary
Dynamic property management professional with expertise in tenant relations, office management, and maintenance coordination. Proven ability to balance tenant rights with business objectives, consistently achieving financial targets. Strong interpersonal and leadership skills, complemented by a commitment to continuous learning and problem-solving. Highly motivated and capable of meeting tight deadlines while working independently or as part of a team.
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
Willow Bridge
Aurora
08.2024 - Current
- Maintained accurate transaction records for tenant accounts, including rent and late fees.
- Created and maintained comprehensive tenant files, tracking rental payments and lease agreements.
- Collected first month's rent and security deposits prior to move-in dates.
- Resolved tenant complaints promptly to foster positive resident relationships.
- Addressed maintenance complaints swiftly to ensure efficient issue resolution.
- Initiated eviction proceedings per state law guidelines when necessary.
Leasing Agent
Advenir Living
Aurora
08.2022 - 08.2024
- Conducted background checks and verified references to process tenant applications efficiently.
- Negotiated rental agreements, securing beneficial terms with potential tenants.
- Delivered tours of available units and amenities, highlighting key features.
- Responded promptly to tenant inquiries, ensuring high satisfaction.
Customer Service Representative
Metro by T-Mobile
04.2019 - 07.2022
- Enhanced customer shopping experiences by greeting patrons warmly.
- Ensured store environment remained clean and visually appealing.
- Met sales targets through successful promotion of wireless products and services.
Office Assistant
Five Star Cleaning Solutions
12.2017 - 01.2019
- Processed payroll efficiently to ensure timely employee compensation.
- Performed bank deposits accurately to maintain financial integrity.
- Coordinated scheduling to optimize resource allocation and personnel availability.
- Utilized Excel for data management and reporting tasks effectively.
Education
High School Diploma -
John W. North High School
1550 3rd St, Riverside CA 9250706.2016
Skills
- Patience and persistence
- Ability to work under pressure
- Microsoft Office proficiency
- Bilingual communication (English, Spanish)
- Professionalism and positivity
- Conflict resolution strategies
- Customer service excellence
- Time management skills
- Leasing and sales expertise
- Marketing and advertising knowledge
- Tenant relations management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Assistant Property Manager
Willow Bridge
08.2024 - Current
Leasing Agent
Advenir Living
08.2022 - 08.2024
Customer Service Representative
Metro by T-Mobile
04.2019 - 07.2022
Office Assistant
Five Star Cleaning Solutions
12.2017 - 01.2019
High School Diploma -
John W. North High School
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