Argenis Casillas
Denver
Summary
Motivated individual with a background in security, excelling in high-stress environments. Recognized for adaptability and teamwork, contributing to effective safety measures and operational efficiency. Seeking to apply skills in a new role focused career on enhancing security protocols.
Overview
2
2
years of professional experience
Work History
Security Officer
Securitas Security Services USA
Denver
10.2024 - Current
- Check bags and hand wand guests for contraband.
- Walk around the perimeter for any suspicious activity.
- Backing up staff and supervisors if any emergencies occur.
- Asked to translate for easier communication.
- De-escalating arguments and confrontations.
- Always explained the rules thoroughly and firmly
Office Assistant
Metropolitan State University of Denver
Denver
09.2023 - Current
- Operated the front desk for the Orientation, Transfer, and Re-engagement department
- Effectively communicated with guests to provide information and address inquiries.
- Accurately documented guest information and corresponded through written communication via email and Visual Zen (internal communication system).
- Utilized Outlook Calendar, Teams, Banner, VisualZen, MSU Denver website, and Excel to manage schedules, coordinate tasks, and maintain accurate records for students, professional staff, and guests.
- Managed multiple tasks efficiently
- Guest bags for New student orientations for over 800 guests
Education
High School Diploma -
DSST: Cole High School
Denver, CO05.2022
Skills
- Customer service
- Communication skills
- Active listening
- Multitasking
- Verbal and written communication
- Adaptive
- English
- Spanish
- Risk assessment
- Security guard license
Languages
Spanish
Professional
Timeline
Security Officer
Securitas Security Services USA
10.2024 - Current
Office Assistant
Metropolitan State University of Denver
09.2023 - Current
High School Diploma -
DSST: Cole High School
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