Arely Enriquez
Lafayette
Summary
Dynamic and results-oriented professional with a proven track record at Balfour Senior Living, excelling in debt collection and enhancing customer experiences. Skilled in financial software and effective communication, I spearheaded process improvements and drove the resolution of financial inquiries, significantly boosting efficiency. Expert in managing diverse tasks while fostering teamwork and problem-solving.
Overview
5
5
years of professional experience
Work History
Accounts Receivable Accountant
Balfour Senior Living
09.2021 - Current
- Managed past due balances, financial inquiries and other accounts receivable functions.
- Identified procedural or executional issues and assisted in development of remediation plans.
- Monitored timely collection and application of account receivable collections.
- Identified and implemented process efficiency improvements.
- Collected and reported monthly expense variances and explanations.
Concierge
Balfour Senior Living
07.2020 - 09.2021
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
Education
Bachelor of Arts - Psychology
Metropolitan State University of Denver
Denver, CO05-2020
Skills
- Debt collection
- Cash application
- General ledger maintenance
- Invoice processing
- Month-end closing
- Customer account management
- General ledger accounting
- Bookkeeping
- Excel proficiency
- Financial software
- Produce financial statements
- Statement review
- Effective communication
- Teamwork
- Multitasking
- Problem-solving abilities
- Workload management
Languages
Spanish
Native or Bilingual
Timeline
Accounts Receivable Accountant
Balfour Senior Living
09.2021 - Current
Concierge
Balfour Senior Living
07.2020 - 09.2021
Bachelor of Arts - Psychology
Metropolitan State University of Denver
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