Results-driven Supply Chain Analyst with expertise in data analysis and inventory optimization in the footwear space. Proven ability to enhance order fulfillment processes and foster strong dealer relationships. Skilled in communication and problem-solving, successfully managing international POs and developing actionable insights to support demand forecasting. Successfully managed high-volume service requests and developed strong relationships with key clients within the outdoor space. Demonstrated expertise in problem-solving and effective communication.
• Created data-driven reports utilizing large datasets in NetSuite to create actionable insights and support demand forecasting and inventory optimization.
• Worked to establish a functional ATS report that detailed up-to-date inventory in support of the sales team.
• Developed and maintained KPIs and trackers using excel to monitor EDI performance.
• Managed international POs from key accounts, Walmart and Target, ensuring smooth end-to-end process from receipt of purchase order to delivery of product.
• Led monthly inventory meetings offering analysis and action items to best understand demand and forecast for our buy plan.
• Wholesale Account Management: Effectively managed a diverse portfolio of wholesale accounts across North America addressing inquiries, resolving issues, and ensuring customer satisfaction through cultivating strong partnerships and consistently delivering high-quality service.
• Order Processing and Logistics: Orchestrated the end-to-end process of order fulfillment, from order placement to delivery. Collaborated with internal teams to streamline logistics, resulting in a significant reduction in order processing times. Collaborated with cross-functional teams to address issues promptly, maintaining a positive rapport with dealers.
• Communication Facilitation: Acted as a liaison between dealers and internal departments, ensuring clear and efficient communication. Played a crucial role in disseminating product updates, promotions, and relevant information to the dealer network.