April Ruppelius

• Enhanced patient comfort by providing clear explanations of CT scan procedures and addressing concerns.
• Maintained a clean and organized work area, ensuring compliance with infection control protocols.
• Promoted departmental efficiency through excellent time management skills when handling multiple tasks simultaneously.
• Performed high quality radiologic, CT and fluoroscopy exams on incoming patients.
• Increased patient satisfaction scores by providing compassionate care and effective communication throughout the imaging process.
• Collaborated with radiologists to optimize image quality, leading to improved diagnostic accuracy.

EHR used-EPIC

*Performed CT and X-Ray procedures as a traveling technologist on a busy night shift.

* Required adapting quickly to new equipment and department protocols.

* Delivered quality patient care while responding promptly to trauma and stroke alerts, performing image reconstructions and managing teleradiology exam submissions.

EHR used-EPIC

*Performed outpatient, ER, and inpatient CT and x-ray exams at a busy facility as a traveling CT and radiologic technologist.

*Provided excellent patient care and timely completion of all exams.

*Communicated with Radiologists as necessary for all trauma exams and stroke alerts and submitted exams to teleradiologists as necessary.

EHR used-Meditech

*Work independently on a weekend shift as a CT/Radiologic Technologist.

*Provide diagnostic quality images and exceptional patient care at a busy hospital. This includes patients in the ER, Med/Surg unit, ICU, outpatients, and surgery patients.

*Handle any issues or questions that arise regarding Radiology from patients, physicians, teleradiology companies, or coworkers.

EHR used-Meditech

*Responsible for all CT and x-ray exams on a busy night shift.

*Utilize various department protocols to produce diagnostic quality images for emergency and inpatient departments.

*Manage patient prioritization while upholding safety, satisfaction, and effective communication with healthcare teams.

EHR used-Meditech

*Supervise other technologists on shift, and act as the point person for any questions or issues that arise from other staff members.

*Coordinate proper exams with physicians and nursing staff to ensure the best possible patient care.

*Keep CT and x-ray rooms stocked and order supplies if needed.

*Ensure outpatient orders are correct and images are submitted properly in PACS system for timely reading by a Radiologist.

*Work closely with Radiologists and teleradiology when Radiologists are not available.

*Perform CT and X-ray imaging in a busy Radiology Department in addition to supervisory duties.

EHR used-Meditech

*Provided high quality diagnostic imaging on a weekend shift.

*Communicated with physicians and nursing staff to ensure patients received appropriate imaging exams and quality care.

*Was available on-call after shift was over to ensure imaging availability after-hours.

*Ensured radiology exam protocols were followed and updated if necessary.

*Pulled supplies for biopsies, injections and other procedures scheduled for the following day.

EHR used: Cerner

• Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
• Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
• Supervised other surgery schedulers on shift.
• Expertly managed planning, scheduling, and coordination of outpatient procedures.
• Organized all necessary documentation for successful completion of medical audits related to surgery scheduling practices.

EHR used-Cerner

*Scheduled patients at a multi-physician office for surgeries at many different outside facilities.

*Ensured that all paperwork was appropriately filled out and forwarded to the correct facility.

*Made sure patients had all of their questions answered.

*Ensured that surgeries were pre-authorized with insurance companies. Other duties and projects as assigned.

*Performed diagnostic radiologic and CT procedures on patients as requested by physicians, including a large number of trauma and emergency room cases on an overnight shift.

*Ensured that patients received quality care and had all questions answered.

*Worked in collaboration with other technologists as well as other healthcare team members.

*Maintained high quality images in hospital PACS system, and completed all paperwork as required.

*Kept area clean and sanitized, and completed quality assurance testing on equipment as directed. Kept rooms stocked and ordered supplies as needed.

EHR used: Meditech

*Took incoming calls in a very busy health insurance call center, and thoroughly documented each encounter.

*Utilized computer software to look up current benefits and quote them to the member.

*Supervised other representatives by monitoring phone calls for quality as well as training new representatives. Available to help representatives who may have questions or concerns.

*Handled difficult phone calls that were escalated to a supervisor. Met with walk in members who needed assistance. Other projects and duties as assigned.