Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Antonio G Fletes

Denver

Summary

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

21
21
years of professional experience

Work History

Manager

SUBWAY®Restaurants
Broomfield
12.2005 - Current
  • Coordinated staff schedules to optimize resource allocation and coverage.
  • Oversaw inventory management to maintain appropriate stock levels and reduce waste.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Sales rep

Sprint
Broomfield
03.2004 - 11.2005
  • Engaged customers to understand their wireless needs and preferences.
  • Utilized point-of-sale systems for processing transactions accurately.
  • Developed key customer relationships to increase sales.
  • Listened to customer needs to identify and recommend best products and services.

Education

High School Diploma -

Abraham Lincoln HS
Los Angeles, CA
05-1994

Skills

  • Staff scheduling
  • Inventory management
  • Customer service
  • Staff training
  • Performance evaluation
  • Resource allocation

Affiliations

  • Very well spoken and centered when it comes to fix a problem with customer or pe in general

Languages

Spanish
Full Professional

References

References available upon request.

Timeline

Manager

SUBWAY®Restaurants
12.2005 - Current

Sales rep

Sprint
03.2004 - 11.2005

High School Diploma -

Abraham Lincoln HS
Antonio G Fletes