Antonio Feliz
Pueblo
Summary
I am optimistic, personable, hardworking, and enthusiastic about having new experiences. I have strong customer service skills and can adapt to unforeseen situations. My hobbies include hunting, fishing, boating, and all things outdoors.
Overview
8
8
years of professional experience
Work History
Host
Olive Garden Restaurant
03.2022 - 12.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Handled table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Park Entrance Attendant
Lake Pueblo State Park, Colorado Parks and Wildlife
05.2019 - 08.2020
- Sold and distributed daily park, campground, and boat passes to the public
- Provided directions and general information to park visitors
- Handled cash transactions accurately, ensuring proper documentation for financial records.
Umpire
Runyon Sports Complex
04.2016 - 07.2019
- Maintained a professional demeanor throughout games, effectively managing conflicts between players or coaches when necessary.
- Developed strong relationships with coaches and teams, promoting mutual respect and a positive atmosphere during games.
- Served as a mentor to new umpires, providing guidance on best practices for calling games fairly and accurately.
- Facilitated smooth gameplay by making quick, accurate decisions based on thorough knowledge of the sport's rules.
Cashier/Server
Baskin Robbin’s
05.2018 - 07.2019
- Prepared customers ice cream and drink orders.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Interacted with customers in a friendly manner.
- Cleaned and disinfected work station and dining area.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Colorado State University
12.2024
High School Diploma -
South High School
Pueblo, CO05.2019
Skills
- Team Collaboration
- Boat Handling
- Conflict Resolution
- Organizational Skills
- Adaptable to Change
- Positive Attitude
- Customer Service Excellence
- Mentoring Abilities
Extracurricular Activities
-Alumni member of Alpha Gamma Rho fraternity.
-Led "Paint the A" in Fort Collins for four years.
-Volunteer/fundraising work for AgrAbility.
-Volunteer/fundraising work for FFA
-Member of the CSU Rocky Mountain Elk Foundation student chapter.
-Life member of Rocky Mountain Elk Foundation.
-Member of the CSU Fly Fishing Club.
-Life member of Safari Club International organization.
Timeline
Host
Olive Garden Restaurant
03.2022 - 12.2023
Park Entrance Attendant
Lake Pueblo State Park, Colorado Parks and Wildlife
05.2019 - 08.2020
Cashier/Server
Baskin Robbin’s
05.2018 - 07.2019
Umpire
Runyon Sports Complex
04.2016 - 07.2019
Colorado State University
High School Diploma -
South High School
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