Antoinette Sena
Aurora
Summary
Dynamic and dedicated professional with a proven track record at Walmart, excelling in customer engagement and safety standards. Recognized for enhancing product presentation and maintaining quality control, consistently achieving high customer satisfaction. Skilled in stock rotation and effective communication, fostering a collaborative team environment while ensuring compliance with food safety regulations.
Overview
25
25
years of professional experience
Work History
Produce Associate
Walmart
09.2024 - Current
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted with weekly inventory counts.
- Assisted in reducing waste by implementing proper rotation techniques for perishable items.
- Blocked produce and culled damaged or spoiled pieces.
- Collaborated with fellow associates to maintain adequate stock levels during peak shopping hours, minimizing customer wait times.
- Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Educated customers on proper selection, handling, and storage of fruits and vegetables to enhance their overall experience.
- Assisted customers in locating specific items within the produce area, ensuring they found what they needed efficiently and effectively.
- Contributed to team success by consistently meeting or exceeding individual productivity goals for stocking and organizing merchandise.
- Upheld store policies regarding product returns or exchanges while prioritizing customer satisfaction in every interaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Sorted and packaged produce items to prepare for shipments.
Donations Production Lead
Goodwill
11.2017 - 09.2024
- Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
- Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Improved production efficiency by streamlining processes and implementing effective scheduling techniques.
- Participated in safety training programs to maintain a thorough understanding of best practices, ensuring full compliance within the team.
- Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
- Maintained accurate inventory records, placing orders for raw materials and supplies as needed to avoid stock shortages or delays in production schedules.
- Monitored employee activities to verify consistent use of good manufacturing principles.
- Coordinated effective schedules for production employees.
- Optimized workflow design through careful analysis of manufacturing processes, resulting in more efficient use of resources and personnel allocation.
- Collaborated with Quality Control teams to address any issues identified during inspections, implementing corrective actions as necessary to prevent reoccurrence.
Early Morning Stocker
Harbor Freight Tools USA
03.2014 - 06.2016
- Unloaded arriving product stock and moved to store display areas.
- Changed sales floor signs to show current pricing and support product promotions.
- Checked and pulled defective or expired products from shelves.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Performed inventory control, such as counting, and stocking merchandise.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Consistently lifted materials weighing as much as 50 pounds.
- Stocked shelves and storage areas with correct products.
- Provided excellent customer service, addressing questions and assisting shoppers in locating desired items.
- Rearranged disorganized merchandise and fronted on shelves, end caps, and refrigerated cases.
- Distributed and stocked merchandise throughout store while caring for store equipment.
- Ensured customer satisfaction with well-stocked shelves and prompt assistance during early morning hours.
- Demonstrated adaptability, readily adjusting to changes in priorities or responsibilities based on store needs.
- Supported fellow employees as needed, fostering a positive work environment for all team members.
Donations Production Associate
Arc Thrift Store
10.2012 - 02.2014
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Prepared materials for assembly work to keep workflows running smoothly.
- Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
- Contributed to the achievement of safety goals, promoting workplace safety through training sessions and regular equipment maintenance checks.
- Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
- Increased on-time delivery rates by effectively prioritizing tasks and coordinating team efforts to meet deadlines.
- Followed safety procedures and guidelines to maintain safe working environments.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
Overnight Stocker
Home Depot
01.2007 - 10.2012
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
Parts Runner
Toy Doctor South
06.2000 - 12.2006
- Enhanced customer satisfaction by providing prompt, courteous service when delivering parts.
- Provided exceptional service to walk-in customers, answering questions about part compatibility and availability while processing orders promptly.
- Safeguarded inventory accuracy through meticulous tracking and reporting procedures.
- Conducted regular audits of inventory levels to maintain optimal stock quantities and minimize backorders.
- Contributed to a safe working environment by adhering to established safety protocols during the handling and transport of parts.
- Collaborated with suppliers to negotiate cost-effective pricing and secure on-time deliveries for critical components.
Education
GED -
Arapahoe Community College
Littleton, CO06.2000
Skills
- Safety standards
- Customer engagement
- Restocking produce
- Shelf stocking
- Operating pallet jacks
- Merchandise organization
- Quality control guidelines
- Product presentation
- Written and oral communication
- Loss prevention strategies
- Retail sales
- Workplace safety
- Marking down products
- Food safety compliance
- Sanitizing requirements
- Temperature monitoring
- Monitoring inventory
- Food preparation
- Product knowledge
- Stock rotation
- Price checking
- Product pricing
- Visual display creation
- Removing defective products
- Presentation skills
- Sanitizing procedures
- Product processing
- Product displays
- Produce handling
- Positive attitude
Timeline
Produce Associate
Walmart
09.2024 - Current
Donations Production Lead
Goodwill
11.2017 - 09.2024
Early Morning Stocker
Harbor Freight Tools USA
03.2014 - 06.2016
Donations Production Associate
Arc Thrift Store
10.2012 - 02.2014
Overnight Stocker
Home Depot
01.2007 - 10.2012
Parts Runner
Toy Doctor South
06.2000 - 12.2006
GED -
Arapahoe Community College
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