Antionette Lopez
Pueblo
Summary
Results-driven Case Manager I with over 10 years of experience in corrections, demonstrating exceptional leadership and interpersonal skills. Expertise in case management is complemented by a proven ability to enhance operational efficiency and data accuracy through targeted staff training and effective coordination. A strong commitment to fostering a collaborative environment ensures safety and compliance while cultivating productive relationships with stakeholders. Dedicated to driving positive outcomes and continuous improvement within the organization.
Overview
15
15
years of professional experience
Work History
Case Manager II/ CTAP Auditor
Colorado Department Of Corrections
11.2025 - Current
- Perform audits utilizing a standardized audit instrument and identify deficiencies as well as develop plans of action and time lines to provide direction to facility management on how to correct deficiencies.
- Works closely with Offender Services Statistical Analyst to track and report patterns within the recorded data to include collect and enter data, maintain databases, create reports, generate graphics, implement quality assurance processes, archive data, and review statistics for accuracy.
- Develop and implement manual and automated quality assurance procedures for detecting, reporting, and correcting errors.
- Position will follow up for compliance and accountability on actions.
- Serves as a Departmental CTAP Trainer.
- Instructs new case manager, in-service and specialized CTAP training classes.
- Updates CTAP curriculum as necessary to assure compliance with updated policies and procedures.
- Performs other job-related duties as assigned or required.
Case Manager I
Colorado Department of Corrections
04.2022 - 11.2025
- Authorizes final classification and facility assignment of offenders that are new arrivals through DRDC and movement requests from facilities to ensure public, staff, and inmate safety
- Ensure case management fidelity by monitoring staff input, accurate and timely entry of data, and provide quality assurance of all reports and data collection systems for case management
- Conducted audits of offender records, leading to substantial improvements in data accuracy and the effectiveness of case management systems.
- Professionally handles inquiries from outside legal jurisdictions, facility personnel, inmates and stakeholders to resolve complaints, issues and problems concerning Offender Systems
- Coordinated with facility staff to train on case management policies, fostering a shared understanding of classification processes and enhancing operational efficiency.
- Under the supervision of the Case Manager III, authorizes final classification and facility assignment of all offenders including the new arrivals processed through DRDC and movement requests from facilities to ensure public, staff, and inmate safety by reviewing all relevant case file material, and recommendations from facility case managers and classification committees
- Assist in developing of departmental policy regarding case management, classification, due process and population management by researching state statutes, federal law, established practices, and interviewing facility staff
- Analyze facility bed space availability by balancing and computing daily inmate movement. Outlines and plans prospective moves, and tabulates a daily system bed report to maintain optimum use of facility beds through constant monitoring and in collaboration with Court Services to ensure backlog intake bed space
- Analyzed inmate progress data to refine rehabilitation strategies, leading to noticeable gains in program effectiveness and participant satisfaction.
- Implemented a comprehensive tracking system for inmate rehabilitation, improving resource allocation and enhancing program participation significantly.
- Provide timely submission of pertinent documents for community corrections referrals, interstate transfers, parole board hearings, and parole plans
- Fostered a supportive environment by facilitating open communication between staff and inmates, enhancing overall engagement in rehabilitation programs.
Case Manager I
Colorado Department of Corrections
01.2019 - 04.2022
- Meets with individual offenders to effectively guide them in accordance with CDOC needs and regulations, Federal Laws, State Statues and other case management goals and objectives ensuring continuity of care from intake to release.
- Deliver case management services utilizing motivational interviewing and cognitive based interventions in alignment with Colorado Transitional Accountability Plan (CTAP)
- Identify and collect meaningful information in relation to criminogenic needs
- Determines an individual case plan, proper programmatic needs, and goals in collaboration with the offender
- Coordinate offender access to work, education, treatment and recreational programs, determine earned time grants, develop initial parole board risk assessments and actions, and design parole plans
- Monitor, evaluate, and record progress. Complete assessments and updates at regular intervals in accordance with CDOC policy and case management procedures
- Maintain regular interaction with offenders coordinating medical and mental health and/or substance treatment, education, program referrals, work assignments and periodic CTAP re-assessment, as needed
- Research case files and prepare plans for presentation to the community and parole boards
- Assist offenders in preparing for transition
- Maintain a multidisciplinary network of effective communication, providing opportunities for offenders to receive feedback, crisis intervention, and grievance resolution
- Stresses results oriented direction in guiding offender behavior to conform to socially acceptable standards through role modeling pro-social behavior while monitoring physical, mental and emotional well-being of assigned offenders
- Endorse and adhere to the CDOC Mission and Vision promoting commitment and integrity;
- Performs other duties related to the job assignment as required. Implemented evidence-based assessment tools, enhancing risk evaluations and leading to noticeable improvements in case outcomes.
Correctional Officer II
Colorado Department of Corrections
05.2017 - 12.2018
- Manage offender behavior and encourage personal accountability through effective and professional communication.
- Through clear and accurate communication make certain that all staff understand their obligation and ensure that correctional professionalism is at the forefront of daily interactions; train and guide staff and offenders and apply the proper use of controlled items.
- Demonstrates skills in job specific knowledge by providing the appropriate quantity and quality of work in a timely and efficient manner.
- Exhibit and promote integrity, professionalism, tact and diplomacy while dealing with others and contribute to the positive and professionalism morale of the unit.
- Works effectively with internal/external customers and clients to achieve the mission and goals of CDOC.
- Provided vigilant supervision of inmates, ensuring safety and security within the facility while fostering a respectful environment.
- Implemented effective conflict resolution strategies, reducing incident reports and enhancing overall inmate conduct.
- Monitored inmate behavior and documented trends, enabling targeted interventions that led to measurable improvements in rehabilitation outcomes.
- Coordinated with multidisciplinary teams to develop and execute safety protocols, significantly improving emergency response times.
- Utilized de-escalation techniques during tense situations, resulting in reduced use of force incidents and promoting a calmer facility atmosphere.
Correctional Officer I
Colorado Department of Corrections
06.2015 - 05.2017
- Trained new staff, ensuring readiness for duty in correctional settings.
- Managed intake processes, facilitating smooth offender transitions.
- Supervised offenders on mental health watch, collaborating with clinicians.
- Conducted security checks, maintaining a safe environment.
- Escorted inmates, ensuring secure and orderly transport.
- Enforced discipline using appropriate measures, effectively managing conflicts and ensuring adherence to safety regulations.
- Conducted thorough searches for contraband in facilities, significantly reducing security risks and enhancing overall safety.
Registrar Office Coordinator
Colorado Technical University
01.2011 - 04.2015
- Implemented a timeline schedule for specific directives to be completed.
- Work with cross functional departments to research and resolve issues.
- Maintain student forms and academic records with accuracy to insure compliance with FERPA guidelines.
- Provide compliance training on policies and procedures with providing student and academic information to authorized individuals.
- Maintain the accurate record keeping of academic progress, registration, attendance, probation, suspensions, official/ unofficial transcripts and graduation requirements for student population.
- Utilize database software to generate reports.
- Created and coordinated class room scheduling to allowing scheduling. Facilitated training sessions for new staff, fostering a collaborative environment that improved team performance and knowledge retention.
Education
Bachelors of Science - Healthcare Management
Colorado Technical University-Colorado Springs
Colorado Springs, Colorado08-2015
Skills
- Effective communication skills
- Effective leadership abilities
- Excellent written and oral communication skills
- Significant critical thinking/decision making/problem solving skills
- Outstanding conflict resolution skills
- Highly effective organizing, planning and prioritizing skills
- Effective at managing multiple priorities
- Strong self-motivation and teamwork
- Skilled in office software applications
- Compelling attention to detail
- Motivational Interviewing and evidence based practices
- Self-control, a strong sense of ability to work in stressful, potentially violent situations
Accomplishments
- PREA Audit Certification
- Speed of Trust Facilitator
- True Colors Facilitator
- Intel Gang Academy 2018
- 7 Habits of Highly Effective People Facilitator
- Strategic Planning Committee 2021
- Colorado Correctional Employee Scholarship Fund - Member at Large
- Security Audit Certification
- Presenters
- Public Speaking
Languages
English (Expert)
Timeline
Case Manager II/ CTAP Auditor
Colorado Department Of Corrections
11.2025 - Current
Case Manager I
Colorado Department of Corrections
04.2022 - 11.2025
Case Manager I
Colorado Department of Corrections
01.2019 - 04.2022
Correctional Officer II
Colorado Department of Corrections
05.2017 - 12.2018
Correctional Officer I
Colorado Department of Corrections
06.2015 - 05.2017
Registrar Office Coordinator
Colorado Technical University
01.2011 - 04.2015
Bachelors of Science - Healthcare Management
Colorado Technical University-Colorado Springs