Anthony Rubio
Denver
Summary
Detail-oriented and highly organized Administrative Support Assistant providing efficient office operations, clerical support, and exceptional customer service. Known for strong multitasking abilities and a proactive approach to problem-solving. Highly effective in addressing customer inquiries, resolving issues, and delivering positive experiences. Proficient in using office software (Microsoft Office Suite, Accela, SalesForce, Adobe Acrobat) and office equipment. Demonstrates excellent communication, time management, and organizational skills, ensuring seamless workflow and optimized productivity. Comfortable working independently or as part of a team in fast-paced environments while maintaining a customer-focused attitude.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Support Assistant IV
City And County Of Denver
04.2023 - Current
- Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Interpret and explain regulations, policies, standards, and/or procedures to internal/external customers based on extensive knowledge of a specialized area within a defined scope.
- Coordinating and scheduling inspections between contractors, inspectors, and clients, ensuring that all parties are aligned on timing and requirements.
- Review and evaluate forms, applications, computations, documents, and/or other information to determine accuracy, completeness, acceptability, or compliance based on extensive knowledge of a specialized area or legal requirements.
LEAD SALES ASSOCIATE
FinishLine
06.2015 - 07.2018
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales team performance and provided constructive feedback.
- Kept detailed track of sales and customer information in company system.
Education
Bachelor of Arts - Communications
University of Colorado Denver
Denver, CO12-2022
Skills
- Market research
- Social media management
- Event planning
- Data analysis
- Strong communication and interpersonal skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Friendly, positive attitude
- Attention to detail
- Flexible and adaptable
- Excellent communication
Certification
Hootsuite Platform Certification
Social Marketing Certification
Languages
Spanish
Professional Working
Timeline
Administrative Support Assistant IV
City And County Of Denver
04.2023 - Current
LEAD SALES ASSOCIATE
FinishLine
06.2015 - 07.2018
Bachelor of Arts - Communications
University of Colorado Denver
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