Anthony Roybal
Colorado Springs
Summary
Motivated sales professional with a proven track record of assuming leadership roles in highly competitive environments. Exceptional networking abilities, strong interpersonal and communication skills. Eager to leverage acquired skills to surpass sales targets in a challenging new role. Enthusiastic and outgoing sales associate adept at cultivating positive connections with both new and existing customers through the delivery of superior customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Driver
Lyft
03.2017 - 02.2025
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Warehouse Forklift Operator
Chewy.com
08.2022 - 05.2023
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Reduced product damage by performing routine forklift maintenance and safety checks.
Budtender
MedMen
08.2019 - 01.2020
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Restocked supplies and arranged displays.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
- Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
- Managed efficient cash register operations.
Sales Representative
T-Mobile US Inc.
04.2015 - 11.2017
- Demonstrated products and specific features at customer locations and special events.
- Responded to telephone and in-person requests for information.
- Trained and mentored 50 new sales representatives.
- Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
- Collected and processed payments.
- Cross-sold complementary products and services to customers.
- Resolved customer concerns promptly to maintain satisfaction.
- Accounted for all inventory and ordered new stock.
Cashier Team Lead
Buffalo Wild Wings Inc
08.2011 - 10.2015
- Ran cash register at busy restaurant establishment.
- Trained new cashiers on procedures, customer service and sales techniques.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Engaged with customers in a sincere and friendly manner.
- Helped run food, and bus tables
Assistant Manager
Zumiez Inc
08.2013 - 07.2015
- Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
- Encouraged the sales staff to cross-sell complementary products and services to customers.
- Interacted with customers as they entered the store to determine what their needs were.
- Assigned work to team members based on company needs, personal strengths and job knowledge.
- Built relationships with customers to increase likelihood of repeat business.
- Followed merchandising guidelines to present visually appealing displays.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Operated a cash register for cash, check and credit card transactions.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Education
High School Diploma -
Wasson High School
Colorado Springs, CO2010
Skills
- Company processes
- Product knowledge
- Customer service
- Sales expertise
- Point-of-sale orders
- Fashion industry expertise
- Problem solving strength
- Marketing understanding
- Team management
- Money handling
- Task delegation
- Problem-solving
- Pallet jack operation
- Restocking inventory
- Punctual and reliable
Certification
Foundations of Project Management
Raw Awards Fashion Designer of the year
- Recognized for exceptional talent, creativity, and innovation in fashion design
- Honored with the Fashion designer of the year award at the prestigious Raw Artist Awards, celebrating my contributions to the fashion industry
Timeline
Warehouse Forklift Operator
Chewy.com
08.2022 - 05.2023
Budtender
MedMen
08.2019 - 01.2020
Driver
Lyft
03.2017 - 02.2025
Sales Representative
T-Mobile US Inc.
04.2015 - 11.2017
Assistant Manager
Zumiez Inc
08.2013 - 07.2015
Cashier Team Lead
Buffalo Wild Wings Inc
08.2011 - 10.2015
High School Diploma -
Wasson High School
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