Anthony Quidachay
Aurora
Summary
Dynamic leader with a proven track record at Jacobs Engineering, adept in operations management and fostering customer relationships. Excelled in enhancing team productivity and customer satisfaction through strategic planning and effective communication. Achieved significant process improvements, demonstrating exceptional problem-solving and team leadership skills.
Overview
20
20
years of professional experience
Work History
Inside Sales Coordinator
Jacobs Engineering
12.2017 - Current
- Engaged our proposal team through effective communication and interpersonal skills.
- Followed up with our team through teams meetings and email to resolve issues quickly and answer questions.
- Coordinated between proposal managers, writers, graphic designers and document processors to compile our response document for submittal
- Kept team in compliance by outlining specific asks in the RFP.
- Conducted research to pull pertinent information for document development
Reprographics Manager
Ch2M Hill Now JACOBS
06.2005 - 12.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Education
No Degree - Accounting
University of Phoenix
Lone TreeSkills
- Time management
- Team leadership
- Decision-making
- Complex Problem-solving
- Goal-oriented mindset
- Staff management
- Task delegation
- Operations management
- Client relationships
- Project management
- Sales support
- Conflict resolution
- Sales documentation development
- Organized and efficient
- Attention to detail
- Budget control
- Cheerful and energetic
- Exceptional customer service
Timeline
Inside Sales Coordinator
Jacobs Engineering
12.2017 - Current
Reprographics Manager
Ch2M Hill Now JACOBS
06.2005 - 12.2017
No Degree - Accounting
University of Phoenix
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