Anthony Martinez
Pueblo,CO
Summary
Hardworking with success in providing individualized customer care. Committed to delivering best-in-class customer care . Proven leadership focused on increasing and enhancing customer care and satisfaction.
Overview
4
4
years of professional experience
Work History
Car Detailing
CJS Mobile Detailing
Pueblo, CO
05.2021 - Current
- Performed cleaning and organization duties.
- Improved facility cleanliness by efficiently completing daily cleaning tasks.
- Enhanced customer satisfaction with thorough interior cleaning and detailing tasks.
- Safely and effectively handled wide range of cleaning products and solutions.
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Laundry Operator
Hospital Co-Op Laundry
Pueblo, CO
06.2024 - 07.2024
- Demonstrated flexibility and adaptability in learning new techniques, equipment operation, and industry trends to stay current with best practices in laundry services.
- Enhanced customer satisfaction by providing timely and high-quality laundry services for clients.
- Increased productivity with consistent attention to detail while inspecting garments for stains, tears, or needed repairs.
- Assisted customers with inquiries or concerns, ensuring positive experiences and repeat business.
- Maximized space utilization within the facility through effective organization of clean linens awaiting distribution or pickup.
Food Service Worker
Kentucky Fried Chicken
Pueblo, CO
01.2021 - 04.2021
- Took Customer orders
- Prepared food within a fast timely manner
- Followed food regulations
- Maintained a clean work safe environment
- Prepared guests orders with accuracy and efficiency
- Hot and fresh meals
- Working under a stressful environment
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Demonstrated knowledge of menu items and corresponding ingredients.
Food Service Worker
Carl's Jr
Pueblo, CO
08.2020 - 10.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
Digital Shopper
Walmart
Pueblo, CO
03.2020 - 05.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
Skills
- Determined
- Customer Service
- Order Prepping
- Stock rotation
- Food and safety standards
- Positive attitude
- Multitasking
- Quick learner
- Retail merchandising
- Working Quickly
- Laundry Care
- Teamwork and Collaboration
- Time Management
- Listening Skills
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Flexible Schedule
- Order Processing
Timeline
Laundry Operator
Hospital Co-Op Laundry
06.2024 - 07.2024
Car Detailing
CJS Mobile Detailing
05.2021 - Current
Food Service Worker
Kentucky Fried Chicken
01.2021 - 04.2021
Food Service Worker
Carl's Jr
08.2020 - 10.2020
Digital Shopper
Walmart
03.2020 - 05.2020
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