Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anthony Burnett

Loveland

Summary

Detail oriented. Great communication, customer service, multitasking and organizational skills. Experienced in construction and property maintenance, accounting, billing and scheduling. Self-motivated and excited to learn new skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Property Manager, Owner

Property Management Services & Solutions
01.2009 - 04.2025
  • Acquire accounts for property management, including meeting with prospective clients at the property, describing services, creating a comparative market analysis, and completing all necessary onboarding or transitional contracts in compliance with current regulations.
  • Consult property owners before rental property purchases to ensure proper investment strategy and return on investment including inspecting properties before purchase and reviewing prior expenses and potential underlying issues.
  • Regularly review and update all contracts and documents to ensure currency and legality.
  • Verified employment, income, credit history, criminal background history and rental history for all prospective tenant applications.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out inspections with tenants to identify required repairs and keeping thorough digital inspections and records of all damages.
  • Completed move-in inspections with tenants to ensure the properties were in good condition upon move-in and address any potential issues while keeping thorough digital inspections of the properties for comparison at move-out.
  • Complete security deposit dispositions to track all damages and expenses for which tenants are responsible in compliance with current regulations.
  • Completed periodic property inspections with property owners.
  • Monitored progress of maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Diagnose regular maintenance issues and emergency maintenance issues to find the most cost effective resolution.
  • Negotiated price and service with vendors to decrease expenses and increase profit.
  • Monitored timely receipt and reconciliation of rent collections in accordance with current regulations.
  • Collected and maintained careful records of rental payments and payment dates.
  • Maintained all accounting for income, expense and security deposits in accordance with current regulations.
  • Introduced prospective tenants to types of homes available and performed tours of premises.
  • Maintained original leases and renewal documents in digital and hardcopy format for current and previous tenants.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Communicated effectively with owners and residents.
  • Worked closely with clients to facilitate appropriate inspections, records, tax documentation and insurance claims.
  • Conducted regular inspections of both interior and exterior of properties for damage, cleanliness and potential lease violations.
  • Developed annual operating budgets and forecasts, as well as marketing plans.
  • Delivered emergency 24-hour on-call service for tenants on maintenance issues.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Kept properties in compliance with local, state, and federal regulations.
  • Coordinated appointments to show marketed properties.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Track recurring maintenance needs for properties.
  • Consulted with customers to assess needs for each property and propose optimal solutions and cash flow.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.
  • Established foundational processes for business operations.
  • Handled problematic customers and clients to maintain excellent customer service.
  • Interacted well with clients to build connections and nurture relationships.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and communication skills.
  • Coordinated with property owners, tenants and real estate agents during property sales.
  • Coordinate with Home Owners Associations for any maintenance needs, recurring issues, or tenant problems.
  • Communicate and coordinate with neighbors and other homeowners near rental properties for shared repairs or issues with tenants.
  • Consult with property owners outside of client pool to help resolve tenant disputes, provide guidance on maintenance and upkeep of properties, assist with marketing strategies, review lease agreements and any other documents related to the property, provide guidance as needed on all other issues related to leasing and maintaining properties.
  • Participated in continuing education as required by current regulations to maintain real estate license.
  • Participated in elective educational real estate courses on a yearly basis.


Maintenance Supervisor

Property Management Services & Solutions, LLC
04.2008 - 12.2012
  • Train and manage maintenance team of 2-5 employees and coordinated repair schedule according to priority level.
  • Diagnose maintenance issues with tenants.
  • Attempt to resolve maintenance issues with tenants via phone in order lower expenses for property owners.
  • Brief property owners on maintenance issues, provide options to repair any potential maintenance issues, and provide quotes for costs involved.
  • Schedule repairs with tenants.
  • Contract with external vendors including interviewing companies and negotiating pricing.
  • Communicate and schedule work to be performed with external vendors as needed.
  • Create summaries of work performed for property owners.
  • Create all billing for work performed and review all billing from external vendors.
  • Perform general maintenance tasks needed to maintain homes in good condition.
  • Perform inspections of work performed by employees and external vendors.
  • Perform move-out inspections and generate a list of all work needed to prepare homes for new tenants.
  • Perform move-in inspections before a new tenant takes possession of the property to ensure all work has been performed and track damages during tenancy.
  • Perform regular property inspections to ensure properties are kept in good condition in order to avoid deferred maintenance or long term issues.
  • Perform full renovations of properties beyond basic maintenance tasks.
  • Create estimates for potential work performed.
  • Specialized in tile installation and repair for flooring, countertops and showers.
  • Specialized in framing for full renovations and new builds or additions.
  • Specialized in interior painting.


Education

High School Diploma -

Heritage Home School Academy
Fort Scott, KS
03-2008

Skills

  • Tenant relations
  • Client relations
  • Vendor relations
  • Property management
  • Accounting
  • Marketing and advertising

Certification

  • Licensed private pilot - April 26, 2025. 5000302
  • Licensed real estate agent, employing broker - January 8, 2016. EA100067215

Timeline

Property Manager, Owner

Property Management Services & Solutions
01.2009 - 04.2025

Maintenance Supervisor

Property Management Services & Solutions, LLC
04.2008 - 12.2012

High School Diploma -

Heritage Home School Academy

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Anthony Burnett