Anthony Brooks
Colorado Springs
Summary
Dynamic leader skilled in operations management and team training. Successfully managed daily operations, developed maintenance schedules, and trained staff, leading to increased customer satisfaction and profitability.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Brooks and Sons Lawns
08.2020 - Current
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Developed and implemented maintenance schedules for equipment and landscaping tools.
- Trained new staff on best practices in lawn care techniques and safety protocols.
- Established strong client relationships, leading to repeat business and referrals.
- Oversaw budgeting processes, managing expenses to ensure profitability of services offered.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
Grounds Maintenance Landscaper
Columbine Country Club
02.2017 - 08.2020
- Operated landscaping equipment to maintain grounds and ensure aesthetic appeal.
- Performed routine maintenance tasks, enhancing the overall appearance of club facilities.
- Assisted in the design and installation of seasonal plantings, improving landscape diversity.
- Implemented efficient irrigation systems, optimizing water usage across the property.
- Developed schedules for regular upkeep, ensuring consistency in landscape maintenance activities.
- Collaborated with management to identify areas for improvement in landscaping services and workflows.
- Oversaw special projects, including flower bed renovations and tree pruning initiatives, elevating membership experience.
Education
Janitorial Maintance - Custodial Maintance
Macomb Community College
Warren, MISkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Strategic planning
Timeline
Owner/Operator
Brooks and Sons Lawns
08.2020 - Current
Grounds Maintenance Landscaper
Columbine Country Club
02.2017 - 08.2020
Janitorial Maintance - Custodial Maintance
Macomb Community College