Annai Rivas
Denver,CO
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
OpenLoop Health
09.2023 - Current
- Company Overview: OpenLoop Health specializes in telehealth services, leveraging technology to enhance patient engagement and healthcare access
- Assisted in launching and implementing a Remote Therapeutic Monitoring (RTM), Chronic Care Management (CCM), and Remote Patient Monitoring (RPM) program for Medicare patients, improving access to continuous care and patient outcomes
- Trained and mentored new Certified Medical Assistants, providing hands-on guidance in clinical procedures, EHR documentation, and telehealth workflows to ensure efficiency and compliance
- Supported patient retention and billing coordination, addressing inquiries and resolving payment issues to enhance patient satisfaction. Resulting in a 72% patient retention rate
- Provided aide to healthcare providers in conducting Medical Weight Loss synchronous and asynchronous visits, ensuring precise documentation, timely follow-ups, and seamless patient communication to optimize treatment outcomes
Certified Medical Assistan
Suncoast Skin Solutions
11.2021 - 08.2023
- Company Overview: Suncoast Skin Solutions specializes in innovative dermatology services aimed at improving skin health through customized treatment plans
- Managed 15 psoriatic patients undergoing laser treatments, coordinating follow-up appointments and treatment plans while working closely with providers to ensure optimal patient outcomes and continuity of care
- Assisted dermatologists with skin exams, biopsies, cryotherapy, and minor surgical procedures, ensuring patient comfort and procedural efficiency while maintaining compliance with healthcare regulations
- Scribed for providers during patient visits, accurately documenting diagnoses, treatment plans, and procedures in the EHR to improve efficiency and reduce provider workload
- Administered phototherapy treatments for conditions such as psoriasis and eczema, monitoring patient responses and adjusting care as needed to enhance treatment effectiveness
Medical Assistant
USF Health Internal Medicine And Pediatrics
06.2019 - 11.2021
- Company Overview: USF Health Internal Medicine and Pediatrics is dedicated to delivering comprehensive care while fostering advancements in healthcare research through the University of South Florida
- Coordinated referrals, prior authorizations, and follow-ups, streamlining patient care and provider workflow
- Monitored and documented results of Newborn Metabolic Screening to facilitate comprehensive clinical evaluations
- Assisted physicians in adult and pediatric patient care, performing vital signs monitoring, EKGs, and lab draws
- Conducted regular audits of supply usage to identify trends and optimize inventory management strategies
Education
Certificate - Medical Assistant
Hillsborough Community College
Tampa, FL06.2019
Skills
- Telehealth Services
- Scribe Documentation
- Patient Care
- Vital Signs Monitoring
- Patient Intake & History Documentation
- Electronic Health Records (EHR)
Certifications And Skills
Certified Medical Assistant (CMA), Basic Life Support (BLS) Certification, Phlebotomy Certification, Telehealth Services, Scribe Documentation, Patient Care, Vital Signs Monitoring, Patient Intake & History Documentation, Electronic Health Records (EHR)
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- EKG Technician Certification (CET) - National Healthcareer Association (NHA).
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
- Basic Life Support (BLS) - American Heart Association.
Timeline
Certified Medical Assistant
OpenLoop Health
09.2023 - Current
Certified Medical Assistan
Suncoast Skin Solutions
11.2021 - 08.2023
Medical Assistant
USF Health Internal Medicine And Pediatrics
06.2019 - 11.2021
Certificate - Medical Assistant
Hillsborough Community College
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