Anna Higgins
Highlands Ranch
Summary
Results driven Integrated Marketing Communications senior with hands-on experience in sales, CRM systems, and digital marketing strategy. Proven ability to support sales teams, analyze customer data, and execute marketing initiatives that drive engagement and growth. Strong communicator with experience in client outreach, sales support, and brand promotion.
Overview
6
6
years of professional experience
Work History
Server / Bartender / Hostess
McEwen’s Oxford
Oxford, MS
02.2023 - Current
- Delivered high-quality customer service in a fast-paced restaurant environment
- Managed guest interactions, reservations, and bar service with professionalism and efficiency
Sales Intern
GC America
Chicago, IL
06.2025 - 08.2025
- Supported inside and outside sales teams through CRM management and customer outreach using Salesforce
- Assisted with calling professional offices to support sales initiatives and follow-ups
- Collaborated with inside sales to track leads, maintain customer records, and support product education efforts
- Gained field experience by working alongside sales representatives to observe client meetings and sales strategies
- Developed a strong understanding of sales operations, customer relationship management, and professional sales processes
Barista
Festive Cup Coffee & Boutique
Highlands Ranch, CO
07.2020 - 07.2022
- Provided customer service while preparing beverages and managing retail transactions
- Trained and worked closely with special needs adults in a supportive work environment
- Handled merchandise sales, inventory, and point-of-sale operations
Education
Bachelor of Science - Integrated Marketing Communications, General Business
University of Mississippi (Ole Miss)
Oxford, MS05-2026
Skills
- Microsoft Excel proficiency
- Salesforce CRM
- Adobe InDesign & Adobe Photoshop
- Digital Marketing & Content Creation
- Social Media Strategy & Advertising
- Data Organization & Reporting
- Client Communication & Relationship Building
- Sales Support & Lead Outreach
LEADERSHIP & INVOLVEMENT
- Kappa Kappa Gamma Sorority – Active member involved in philanthropy and fundraising
- The Jed Foundation – Supported fundraising and mental health awareness initiatives
- Court Appointed Special Advocates (CASA) – Participated in annual fundraising initiatives
- Oxford More Than a Meal – Assisted with organizing and serving meals to families in need
- Southern Hospitality Group – Brand Ambassador promoting social events and increasing awareness
Timeline
Sales Intern
GC America
06.2025 - 08.2025
Server / Bartender / Hostess
McEwen’s Oxford
02.2023 - Current
Barista
Festive Cup Coffee & Boutique
07.2020 - 07.2022
Bachelor of Science - Integrated Marketing Communications, General Business
University of Mississippi (Ole Miss)