Ann Martens
Thornton,CO
Summary
A dedicated Human Resources professional with a reputation built on performance, integrity, and customer service.
Overview
19
19
years of professional experience
Work History
Human Resources Hiring Representative
Denver Public Schools
11.2019 - Current
- Process up to 200+ employment status changes assisting people through the pre-boarding and on-boarding, including confirming background check clears, collects and records required documentation
- Validates qualifications, credentials, and licensure requirements verifying that candidates meet position requirements; and confirms that all new hire documentation is received and complete
- Determines starting salary for school-based staff by assessing transcripts and education and using established guidelines per bargaining unit
- Assists recruiting team it high demand district positions within Central Office, Transportation and DCTA (Short Term guest Teachers)
- Provides exceptional customer service to new employees, hiring managers, and internal customers and ensures that information provided is complete, accurate, timely, and in compliance with established policies and procedures
- Performs data entry and verification, keeps accurate files/records, creates detailed reports, using various existing systems for accurate, timely, and compliant records
- Participates in departmental/job specific new hire training, ensures access to all systems is established and accessible
Client Navigator
Early Childhood Council of Adams County
09.2016 - 09.2018
- Worked with Community College of Aurora and Denver students to provide childcare enrollment services in a supportive manner.
- Educated families on the available public assistance programs and how to apply.
- Assisted clients in accessing essential resources through extensive knowledge of community partner programs and services.
- Provided training, application assistance and technical assistance to providers and potential CCAP parents.
- Maintained expert level knowledge of CCAP process in order to assist CCAP parents in navigating the CCAP process.
- Committee chairperson in charge of the departmental recruiting process including screening applicants, coordinating interviews, interviewing, conducting reference checks and salary calculations.
Employment Specialist
Colorado State Vendor - Division of Vocational Rehabilitation
01.2006 - 09.2016
- Interviewed, advised, and guided a diverse population of clients to ascertain employability; interprets and explains regulations, rules, policies, and procedures to clients
- Determined client eligibility for services; apprises clients of their rights, benefits, responsibilities, and obligations under program participation; ensures that applications and other forms are completed accurately and thoroughly assessed client readiness for job referral, support services, attempts to match clients with available employment, training, or other opportunities/services
- Identified problems/barriers that hinder employability; assists clients in resolving and mitigation barriers to employment by identifying the need for other services and benefits; counsels’ clients regarding recommended solutions and suggested supportive services
- Connected with public and private employers to develop on-the-job training and/or direct job placement sites for clients; maintains cooperative relationships with employers and support service and community resource agencies; maintained an awareness of local job market and opportunities to assist in providing guidance to clients; arranged for employment interviews
- Stayed current on applicable employment law including ADA and FMLA
Education
Bachelor of Science - Business Management
University of Phoenix
No Degree - Human Resources Management Certificate
University of Phoenix
Skills
Customer service
Liaison
Time management
Human Resources
Relationship management
Outstanding communication
Auditing
Case Management
Customer Relationship Management
Employee relations
HRIS
Google Suite
Timeline
Human Resources Hiring Representative
Denver Public Schools
11.2019 - Current
Client Navigator
Early Childhood Council of Adams County
09.2016 - 09.2018
Employment Specialist
Colorado State Vendor - Division of Vocational Rehabilitation
01.2006 - 09.2016
Bachelor of Science - Business Management
University of Phoenix
No Degree - Human Resources Management Certificate
University of Phoenix
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