Anis Derbal
Denver
Summary
Skilled Automotive Technician and Online Grocery Associate at Walmart, adept in problem-solving and customer engagement. Demonstrated expertise in tire rotations and maintenance scheduling, alongside exceptional interpersonal communication. Achieved significant improvements in efficiency and customer satisfaction, leveraging a blend of technical and soft skills to excel in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Automotive Technician
Walmart
Denver
01.2025 - 02.2025
- Performed oil changes on vehicles according to manufacturer specifications and customer requirements.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Adhered strictly to company policies concerning quality control standards.
- Diagnosed problems with engines using computerized diagnostic equipment.
- Maintained an organized work area that was free from hazardous materials.
- Verified that all documentation was complete prior to returning the vehicle to the customer.
- Ensured all tools were properly stored after use for safety purposes.
- Adhered to environmental policies when disposing of used motor oils and other waste materials.
- Maintained accurate records of all work performed in accordance with company standards.
- Checked tire inflation pressure on a regular basis and adjusted air pressure if needed.
- Repaired punctures in tubeless tires by patching or plugging holes with rubber materials.
- Rotated tires and reset tire pressure monitoring systems.
- Replaced worn tires with new ones of the same size and type.
- Removed old tires from rims using specialized tools such as bead breakers and tire irons.
Online Personal Shopper
Walmart
Denver
07.2024 - 12.2024
- Handled various responsibilities at once with precision.
- Maintained efficient function of scanning and weighing devices.
- Guided shoppers in identifying suitable items based on their needs.
- Provided customer service support for inquiries, complaints, and returns.
- Assisted in loading finished goods onto customer vehicles
- Ensured compliance with company safety regulations at all times while on the job.
- Helped customers locate items within the store using the inventory system.
- Organized backroom areas to maintain a clean and organized work environment.
- Handled incoming calls from customers regarding orders or other inquiries.
- Returned items to their appropriate locations.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Bagged or packaged purchases and wrapped gifts.
- Greeted customers to determine their wants or needs.
- Responded promptly to inquiries from customers regarding their online grocery orders.
Education
High School Diploma -
Cubs Nation School
Setif, Algeria06-2021
Skills
- Engine diagnostics
- Tire maintenance
- Oil change procedures
- Inventory management
- Customer support
- Customer relationship management
- Effective communication
- Order picking
- Order preparation
- Staging
- Team collaboration
- Customer engagement
- Problem-solving
- Warehouse operations
- Computer skills
- Warehouse safety
- Following instructions
- Detail-oriented
- Standing for long periods,
- Lifting, carrying, and moving items
- Task prioritization
- Great stamina
- Interpersonal communication skills
- Maintenance scheduling
- Battery testing
- Oil changes
- Tire rotations
- Flat repairs
- Oil disposal
- Tire balancing
- Tire mounting
- Machinery operation
- Alignment adjustment
- New tire installation
Languages
English
Professional
French
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Automotive Technician
Walmart
01.2025 - 02.2025
Online Personal Shopper
Walmart
07.2024 - 12.2024
High School Diploma -
Cubs Nation School
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