Anil Shrestha
Boulder
Summary
Dynamic banking professional with experience at Nabil Bank Limited, excelling in account updating and drawer balancing. Recognized for enhancing customer satisfaction through effective communication and prompt transaction processing. Proven ability to identify sales opportunities, contributing to branch success while ensuring compliance with banking laws.
Overview
3
3
years of professional experience
Work History
Teller
Nabil Bank Limited
04.2015 - 09.2018
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained accurate records of customer transactions in line with bank procedures.
- Monitored and reported suspicious activity in line with bank security policies.
- Processed applications for new accounts.
- Maintained friendly and professional customer interactions.
- Monitored and verified suspicious activity on customer accounts.
Education
High School Diploma -
Ace Higher Secondary Scholl
Kathmandu06-2012
Skills
- Account updating
- Banking law compliance
- Strong work ethic
- Regulatory compliance
- Reliable
- Cash counting
- Approachable
- Cheerful
- Relationship building and management
- Financial record keeping
- Deposit and withdrawal management
- Data inputting
- Team collaboration
- Customer relationship development
- Signature verification
Timeline
Teller
Nabil Bank Limited
04.2015 - 09.2018
High School Diploma -
Ace Higher Secondary Scholl
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