Angel Simon Cuervo Luna

Dynamic Customer Service Support Agent with proven expertise in problem-solving and empathy display, honed at Foundever and Accedo. Excelled in enhancing customer satisfaction and exceeding performance metrics through effective complaint handling and software navigation. Demonstrates exceptional time management and analytical skills, contributing significantly to team success.

Developed strong communication and problem-solving skills in customer-focused environment, looking to transition into new field. Demonstrates ability to handle inquiries and resolve issues efficiently. Excited to leverage transferrable skills to contribute effectively in new role.