Dedicated professional with a strong background in operations management and customer service. Expertise in problem-solving and safety compliance, ready to leverage skills to drive operational success and enhance client satisfaction.
Overview
13
13
years of professional experience
Work History
Owner
Big Ds Hauling LLC
Brighton
01.2017 - Current
Managed daily operations of hauling services for diverse clients.
Developed customer relationships to ensure satisfaction and repeat business.
Maintained relationships with existing clients by providing superior customer service.
Ensured compliance with local, state, and federal regulations.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Concrete Finisher
Hensel Phelps
Denver
03.2015 - 01.2017
Prepared surfaces for concrete pouring by cleaning and leveling areas.
Mixed concrete using specified ratios and materials for projects.
Applied concrete finishes using trowels, brushes, and brooms.
Collaborated with team members to meet project timelines effectively.
Monitored curing processes to achieve optimal concrete strength.
Maintained tools and equipment to ensure operational efficiency.
Leveled and smoothed freshly placed concrete with a straight edge or float.
Finished surfaces by hand-troweling or machine-troweling for a smooth finish.
Used numerous types of power tools and other equipment daily.
Operated power vibrators to compact concrete into place.
Dismantled forms using basic and advanced tools.
Followed instructions given by supervisors regarding job requirements such as depth and width measurements.
Removed debris and waste to clean site after completing work.
Cleaned work area at end of each shift removing debris, unused material.
Inspected and maintained tools and equipment.
Repaired damaged areas of existing concrete structures using appropriate materials.
Sprayed curing compound on newly finished surfaces as needed.
Compacted grade using jumping jack or plate compactor equipment.
Spread, leveled and smoothed concrete using rake or shovel.
Produced rough concrete surface using brooms.
Concrete Finisher
Baker Concrete Construction Inc.
Littleton
03.2013 - 02.2015
Prepared surfaces for concrete pouring by cleaning and leveling areas.
Mixed concrete using specified ratios and materials for projects.
Applied concrete finishes using trowels, brushes, and brooms.
Ensured safety protocols were followed during all project phases.
Collaborated with team members to meet project timelines effectively.
Monitored curing processes to achieve optimal concrete strength.
Maintained tools and equipment to ensure operational efficiency.
Leveled and smoothed freshly placed concrete with a straight edge or float.
Finished surfaces by hand-troweling or machine-troweling for a smooth finish.
Used numerous types of power tools and other equipment daily.
Operated power vibrators to compact concrete into place.
Poured concrete into forms using pump hose and leveled.
Positioned wire mesh and rebar to reinforce concrete.
Dismantled forms using basic and advanced tools.
Followed instructions given by supervisors regarding job requirements such as depth and width measurements.
Removed debris and waste to clean site after completing work.
Repaired damaged areas of existing concrete structures using appropriate materials.
Sprayed curing compound on newly finished surfaces as needed.
Compacted grade using jumping jack or plate compactor equipment.
Prepared mixtures of sand, gravel, cement and water according to specified proportions.
Spread, leveled and smoothed concrete using rake or shovel.
Inspected completed projects for quality assurance purposes.
Produced rough concrete surface using brooms.
Skills
Customer relationship management
Vendor negotiation
Operations management
Customer service
Safety compliance
Quality assurance
Effective communication
Problem solving
Time management
Decision making
Sales management
Small business operations
Hiring and staffing
References
References available upon request.
Custom Section 1
Josh Berelezz- 970-373-9036 Old Boss At Baker Concrete construction.
Jesus - 720-469-8824 Boss At Hansel Phelps
Barbra Wachsmann- 303-286-7570 customer since i started Big Ds Hauling LLC