Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angelly Andrea Guzman Silva

Bogotá

Summary

Resourceful Virtual Assistant known for high productivity and efficient task completion. Skilled in time management, customer service, and email management which enable successful project outcomes. Excel in communication, problem-solving, and adaptability, ensuring smooth operation in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Virtual Assistant

Grupo Accion Total SAS
Bogotá
01.2023 - 04.2025
  • Streamlined agenda management to enhance scheduling efficiency.
    Coordinated flight ticket purchases to optimize travel arrangements.
    Conducted client calls to maintain communication and support.
    Ensured orderly processes across administrative functions.
    Executed payments to suppliers, maintaining timely transactions.
    Managed various budgets to control financial resources effectively.

Sales Agent

Gano Excel Industries
Bogotá
01.2019 - 01.2023

Promoted and sold company products through various marketing channels and strategies.

Identified and contacted potential customers via social media, email, and phone calls.

Presented product benefits, addressed inquiries, and successfully closed sales.

Motivated sales team to achieve individual and collective targets.

Maintained awareness of product and market trends to enhance customer service.

Developed effective communication strategies to engage and retain clients.

Trained new sales agents on best practices and product knowledge.

  • Analyzed sales data to inform decision-making and strategy adjustments.

Education

Some College (No Degree) - Business Administration

Universidad De La Sabana
Bogota, DC
01-2022

High School Diploma -

Centro Educativo Horizones
Cali, Valle Del Cauca
12-2021

Skills

  • Agenda and travel management
  • Client communication
  • Attention to detail
  • Appointment coordination
  • Sales analysis
  • Time management

    Presentation skills

    Communication skills

    English proficiency

    Cold calling

    Retail sales

  • Microsoft office
  • Customer service

Languages

Spanish
First Language
English
Advanced (C1)
C1

Timeline

Virtual Assistant

Grupo Accion Total SAS
01.2023 - 04.2025

Sales Agent

Gano Excel Industries
01.2019 - 01.2023

Some College (No Degree) - Business Administration

Universidad De La Sabana

High School Diploma -

Centro Educativo Horizones
Angelly Andrea Guzman Silva