Overview
Work History
Education
Skills
CCAR
Timeline
Generic

Angelletta Hixon

Colorado Springs,CO

Overview

4
4
years of professional experience

Work History

Owner and Operator

Silver Linings Recovery
09.2024 - Current
  • Managed Peer Recovery Specialist
  • Managed daily operations, ensuring efficient workflow and excellent service quality.
  • Cultivated relationships with suppliers to optimize inventory sourcing and management.
  • Implemented cost control measures to improve profitability and reduce overhead expenses.
  • Trained staff on operational procedures to ensure compliance with industry standards.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Consulted with customers to assess needs and propose optimal solutions.

Peer Support Specialist

Creating Connections
02.2022 - 09.2024
  • Facilitated peer support groups, promoting open communication and shared experiences among participants.
  • Developed personalized action plans to assist individuals in achieving personal goals and improving mental health.
  • Collaborated with multidisciplinary teams to integrate services and enhance client care pathways.
  • Provided crisis intervention support, ensuring safety and stability for individuals in distressing situations.
  • Educated clients on resources and coping strategies, fostering self-advocacy and resilience.
  • Conducted regular follow-ups with clients to assess progress and adjust support strategies as needed.
  • Trained new peer support specialists on best practices and organizational policies, enhancing team effectiveness.
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.

Harm Reduction

Colorado Health Network
01.2021 - 02.2023
  • Increased client engagement in harm reduction activities by establishing trust through empathetic listening and nonjudgmental communication.
  • Applied harm reduction strategies where appropriate to minimize negative consequences associated with drug use while encouraging healthier choices moving forward.
  • Promoted harm reduction strategies as part of a holistic approach to treating substance use disorders.
  • Led educational workshops on topics related to substance abuse prevention, harm reduction strategies, and healthy coping mechanisms.
  • Promoted harm reduction principles within the context of substance abuse treatment programs.
  • Promoted harm reduction strategies through education on safe drug use practices and overdose prevention techniques.
  • Implemented harm reduction strategies when working with clients engaged in high-risk behaviors, prioritizing safety without judgment or stigma attached.

Education

CCAR - Recovery

Serenity Recovery Connections
Colorado Springs, CO
11-2022

Business And Accounting -

Everest College
Colorado Springs, CO
06-2016

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Business management
  • Operations management
  • Strategic planning
  • Staff management
  • Marketing
  • Team oversight
  • Staff hiring
  • Sales leadership
  • Employee development
  • Administrative oversight
  • Human resource management

CCAR

CCAR completed November 2022

Professionalism completed October 2023

Spirituality completed November 2024

Ethical Considerations completed October 2023

Timeline

Owner and Operator

Silver Linings Recovery
09.2024 - Current

Peer Support Specialist

Creating Connections
02.2022 - 09.2024

Harm Reduction

Colorado Health Network
01.2021 - 02.2023

CCAR - Recovery

Serenity Recovery Connections

Business And Accounting -

Everest College

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Angelletta Hixon