Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelita Robertson

Fort Collins

Summary

I am a passionate animal lover with experience in leadership and client engagment . I am seeking a position as a shelter employee where I can contribute my skills and passion to make a positive impact on the lives of animals in need.

Overview

11
11
years of professional experience

Work History

Operations Manager/ Licensed Beauty Advisor

Sephora
09.2017 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures
  • Managed inventory for the store including accepting shipment, increasing stock levels, and maintaining accurate inventory in our store systems
  • Project coordination for large operational events including store inventory, retrofits, and animation
  • Planning and organization to ensure completion of recurring weekly operational tasks
  • Aided in employee development by providing training, support, and opportunities for growth
  • Developed systems and procedures to improve operational quality and team efficiency
  • Management of sales floor team to maintain hourly sales metrics, oversee client interactions, assist with client complaints, and ensure compliance with employee breaks
  • Kept our stores operational metrics at excellent levels, sometimes leading our district in these metrics
  • Opened and closed the store
  • Maintained store records and ensured record compliance in the case of audits
  • Greeted customers, consulted with clients on makeup/skincare goals, then suggested best products for the client
  • Recruited and performed makeup, skincare, and waxing services on clients

Waxer/Licensed Esthetician

The Screamin Peach
05.2022 - 06.2023
  • Fostered friendly, warm and exceptional customer experience
  • Performed a variety of waxing and aesthetic services tailored to the clients
  • Analyzed skin condition and made appropriate product recommendations
  • Recommended add on services and secured clients regular return

General Sales Associate

Victoria's Secret & PINK
11.2016 - 08.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Provided positive first impressions to welcome existing, new and potential customers
  • Answered customer questions regarding sizing, accessories and proper care for merchandise
  • Helped customers locate products and checked store system for merchandise at other sites
  • Engaged with customers to effectively build rapport and lasting relationships

Administrative Assistant

Hines Irrigation
05.2013 - 08.2016
  • Assist with the processing of payroll for employees and use of ADP payroll system
  • Merging and inputting project data into BigTime software
  • Assistance in vendor compliance including contacting vendors for COIs, W-9s, and other vendor information
  • Aid the office administrator in accounts payable using quickbooks
  • Archival and organization financials and vendor file records to ensure compliance
  • Maintain office cleanliness and organization each day
  • Maintenance of office inventory including tracking and re-stocking of office supplies

Education

Certificate/License - Aesthetics

IBMC College - Fort Collins
Fort Collins, CO
11.2020

High School Diploma -

Rocky Mountain High School
Fort Collins, CO
05.2016

Skills

  • Customer Service
  • Cash Register Operations (Open and Close)
  • Employee Training
  • Client Program Recruitment
  • Team Leadership
  • Operations Management
  • Data Entry
  • Computer Skills
  • Project planning and organization
  • File Organization
  • Administrative software knowledge

Timeline

Waxer/Licensed Esthetician

The Screamin Peach
05.2022 - 06.2023

Operations Manager/ Licensed Beauty Advisor

Sephora
09.2017 - Current

General Sales Associate

Victoria's Secret & PINK
11.2016 - 08.2017

Administrative Assistant

Hines Irrigation
05.2013 - 08.2016

Certificate/License - Aesthetics

IBMC College - Fort Collins

High School Diploma -

Rocky Mountain High School

Similar Profiles

CREATE PROFILE
Angelita Robertson