Motivated shift supervisor with many years of experience in customer service and problem resolution. Committed to enhancing store efficiency, ensuring customer satisfaction, creating an uplifting environment and encouraging team collaboration.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Starbucks
Fort Collins
08.2023 - Current
Managed inventory, food safety procedures and everyday operations.
Collaborated with other supervisors to improve store flow and efficiency.
Created connections with customers and promptly resolved complaints to ensure customer satisfaction.
Clearly communicated expectations and policies to employees.
Shift Supervisor
Starbucks
Rock Springs
01.2021 - 08.2023
Emergency Medical Technician (Temp. Position)
Genesis Alkali
Green River
06.2020 - 11.2020
Upheld organization and cleanliness of medical supplies and ambulance
Followed proper protocol to provide basic life support procedures
Demonstrated level-headed decision making under stress
Manager
Taco Time
Rock Springs
08.2016 - 01.2021
Trained team members on proper procedure and food safety standards
Resolved complaints and ensured customer satisfaction
Monitored performance of staff and coached for efficiency/quality.