Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelina Yantis

Fort Collins

Summary

Motivated shift supervisor with many years of experience in customer service and problem resolution. Committed to enhancing store efficiency, ensuring customer satisfaction, creating an uplifting environment and encouraging team collaboration.

Overview

10
10
years of professional experience

Work History

Shift Supervisor

Starbucks
Fort Collins
08.2023 - Current
  • Managed inventory, food safety procedures and everyday operations.
  • Collaborated with other supervisors to improve store flow and efficiency.
  • Created connections with customers and promptly resolved complaints to ensure customer satisfaction.
  • Clearly communicated expectations and policies to employees.

Shift Supervisor

Starbucks
Rock Springs
01.2021 - 08.2023

Emergency Medical Technician (Temp. Position)

Genesis Alkali
Green River
06.2020 - 11.2020
  • Upheld organization and cleanliness of medical supplies and ambulance
  • Followed proper protocol to provide basic life support procedures
  • Demonstrated level-headed decision making under stress

Manager

Taco Time
Rock Springs
08.2016 - 01.2021
  • Trained team members on proper procedure and food safety standards
  • Resolved complaints and ensured customer satisfaction
  • Monitored performance of staff and coached for efficiency/quality.

Education

Associate of Science - Emergency Medicine

Western Wyoming Community College
Rock Springs, WY
05-2020

Associate of Science - Health Science

Western Wyoming Community College
Rock Springs, WY
05-2023

Bachelor of Science - Biomedical Sciences

Arizona State University
Tempe, AZ
03-2026

Skills

  • Customer service
  • Problem resolution
  • Training and mentoring
  • Operations management
  • Policy enforcement

Timeline

Shift Supervisor

Starbucks
08.2023 - Current

Shift Supervisor

Starbucks
01.2021 - 08.2023

Emergency Medical Technician (Temp. Position)

Genesis Alkali
06.2020 - 11.2020

Manager

Taco Time
08.2016 - 01.2021

Associate of Science - Emergency Medicine

Western Wyoming Community College

Associate of Science - Health Science

Western Wyoming Community College

Bachelor of Science - Biomedical Sciences

Arizona State University
Angelina Yantis