Angelina Cruz
Fountain
Summary
Compassionate Special Education Paraprofessional offering excellent skills in devising student strategies and monitoring behavioral and emotional needs. Known for patience and a personalble approach, consistently creating nurturing enviornments that empower children to achieve personal and educational goals. Eager to leverage these strength in a role empasizing mentorship and guidance for young learners.
Overview
6
6
years of professional experience
Work History
Paraeducator, Special Education
Fountain Fort Carson District 8
Fountain, CO
07.2024 - Current
- Monitored student progress, providing feedback to educators.
- Trained new paraeducators on best practices for supporting special education students.
- Implemented behavioral support strategies, fostering a positive learning environment.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Coordinated with related service providers to ensure comprehensive support for special education students, including occupational therapists, speech-language pathologists, and school psychologists.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Encouraged peer collaboration through group assignments designed to foster teamwork and mutual understanding among classmates.
- Interacted physically and verbally with students throughout each day.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Alerted instructor to student behavior or issues requiring intervention.
CNA
Touchstone Internal Medicine
Colorado Springs, CO
05.2023 - 07.2024
- Managed incoming phone calls to ensure efficient communication with patients and providers.
- Managed appointment scheduling.
- Organized and categorized incoming faxes for retrieval.
- Managed prescription call-in process to ensure timely medication availability.
- Processed and managed payment transactions.
- Organized and maintained filing systems for document retrieval.
- Facilitated confirmation of referrals for patients. Supported team in tracking referral statuses. Assisted in maintaining accurate records of referral confirmations.
- Vitals
- Conducted comprehensive lab testing, including COVID-19 PCR, influenza, streptococcus, EKG, and cerumen removal procedures.
- Oversaw inventory management and replenishment of office supplies.
- Oversaw maintenance of reception area and patient rooms to ensure a welcoming environment.
- Assisted in maintaining cleanliness and organization of laundry facilities.
- Oversaw inventory control processes to ensure stock levels.
- Assisted in organizing and maintaining medical records for efficient retrieval. Supported healthcare professionals by ensuring accurate documentation of patient information. Contributed to the timely processing of medical records requests.
- Assisted in processing insurance authorizations for patient care. Supported healthcare teams in obtaining necessary approvals. Facilitated communication between providers and insurance companies.
- Delivered comprehensive patient care by assessing needs and implementing treatment plans.
Caregiver
Brookdale Senior Living
Colorado Springs, CO
03.2022 - 05.2023
- Executed bathing procedures to ensure hygiene and comfort for clients.
- Developed individualized care plans in collaboration with healthcare professionals and family members.
- Trained and mentored new staff on caregiving techniques and company policies.
- Advocated for resident needs and preferences to improve their living environment and experience.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prioritized patient dignity, privacy during all aspects of care provision.
Customer Service Representative
Goodwill Industries
Fountain, CO
06.2020 - 08.2021
- Managed inventory effectively, ensuring product availability for customers at all times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High school diploma -
Fountain-Fort Carson High School
Fountain, CO05-2020
Skills
- Leadership
- Caregiving
- Vital Signs
- Home Care
- Collaborative teamwork
- Emotional support
- Small group instruction
- Health and safety
- Teacher assistance
- Behavior improvements
- Social skills development
- Data collection
- Visual supports
- Physical assistance
- Student accommodation
- Effective communication
- CPR and first aid
- Relationship building
- Student health and safety
- Calm and patient demeanor
Timeline
Paraeducator, Special Education
Fountain Fort Carson District 8
07.2024 - Current
CNA
Touchstone Internal Medicine
05.2023 - 07.2024
Caregiver
Brookdale Senior Living
03.2022 - 05.2023
Customer Service Representative
Goodwill Industries
06.2020 - 08.2021
High school diploma -
Fountain-Fort Carson High School