Angelika Tomorowicz

• Deliver personalized one-on-one Polish lessons to international students via the Preply platform
• Assess learners' needs, set goals, and create tailored lesson plans for different levels (A1 to C2)
• Specialize in conversational Polish, grammar, and vocabulary building
• Maintain high ratings and positive reviews by fostering a supportive and motivating learning environment
• Create engaging visual presentations and interactive materials to support and enhance lessons
• Motivate students to learn and study, helping them build self-confidence and reduce fear of failure

• Sold products and provided comprehensive customer service, including advisory support and transaction processing in compliance with company procedures
• Consistently achieved sales targets and performance goals
• Created and regularly updated reports on new customer contacts, in line with internal guidelines
• Archived and maintained accurate documentation
• Operated a cash register and handled cash settlements, including transferring daily takings to couriers
• Monitored inventory levels and conducted regular stocktaking
• Worked with internal systems and applications for logging in, data updates, and reporting

• Supported the psychologist in preparing educational materials and organizing activities for youth
• Assisted with documentation and performed day-to-day administrative tasks
• Helped facilitate the psychologist’s daily work and client interactions
• Conducted basic supportive conversations with young individuals under supervision

• Actively acquired and served customers in accordance with applicable banking procedures
• Completed customer documentation and ensured its compliance with internal processes
• Verified, archived, and maintained documentation in line with regulatory standards
• Achieved individual sales targets and contributed to branch-level performance goals
• Independently planned and executed the sales process, from lead generation to closing
• Continuously updated knowledge of the bank’s products, credit policies, and sales techniques, as well as competitor offerings
• Complied with internal procedures, employer regulations, and banking policies
• Ensured adherence to all applicable legal regulations, particularly those concerning data protection, banking law, consumer contracts, and consumer rights

• Performed assigned tasks related to meal preparation and kitchen operations
• Worked in an international team environment, improving English language skills to a B2 level
• Developed intercultural communication skills through daily collaboration with colleagues from diverse backgrounds
• Gained valuable experience in adapting to new and dynamic working conditions

as mentioned above