Angelica Maria Anteliz Beltran
Bucaramanga,SAN
Summary
Offering excellent communication and coordination skills, with keen interest in developing within call center environment. Brings solid understanding of customer service principles and ability to quickly learn and adapt to new systems and procedures. Ready to use and develop skills in multitasking and conflict resolution in Coordinator role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Au pair
Cultural Care
06.2019 - 07.2021
- Total immersion in an English-speaking environment, developing advanced communication skills with native speakers.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Development of interpersonal skills, adaptability, and problem-solving in a multicultural environment.
- Strengthening leadership abilities and responsibilities
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
Independent Dentist
Independent
11.2023 - Actual
- Clear communication with patients to explain the details of their case.
- Performing comprehensive diagnoses and developing personalized treatment plans.
- Individualized care for patients and prescribing personalized treatments.
- Provided preventive care with regular checkups, educating patients on proper oral hygiene habits.
- Identification of dental lesions and determination of their causes.
- Daily cleaning and sterilization of work equipment.
- Compliance with biosecurity and sterilization protocols in the dental office.
- Compliance with health and safety standards.
- Adherence to applicable health and safety legislation.
- Administering local anesthesia to reduce patient discomfort during procedures.
- Performing polishing and other hygienic treatments.
- Participation in dental volunteer days, providing services in underserved communities.
- Utilized advanced dental technology, such as digital x-rays and intraoral cameras, for accurate diagnoses and effective treatments.
- Proficiency in dental software for managing patient records and scheduling appointments.
- Performing administrative tasks.
- Handling phone calls and managing the company’s email.
- Participated in continuing education opportunities to stay current on industry trends and advancements in dentistry techniques.
Education
English Certificate - English Language
Centro De Lenguas UIS
Bucaramanga, Colombia08-2015
Doctor of Medical Dentistry - Dentistry
Universidad Santo Tomás
Floridablanca, Santander06.2023
Italian - Italian
Academia Marqueza
05-2024
Skills
- Cultural immersion
- Social skills development
- Interpersonal communication
- Travel management
- Account management
- Organization and appointment management
- Project management
- Easy adaptation
- Patient management
- Ability to learn
- Flexibility
- Problem-solving
- Empathy
- Proactivity
- Punctuality and responsibility
- Motivation
- Customer service
Languages
Español
Native language
English
Native or Bilingual
Italian
Professional Working
Portuguese
Limited Working
Certification
- Bachelor's degree in Dentistry obtained in 2023
- English language certificate C1 obtained in 2015
- Italian language certificate B1 obtained in 2024
Timeline
Independent Dentist
Independent
11.2023 - Actual
Au pair
Cultural Care
06.2019 - 07.2021
English Certificate - English Language
Centro De Lenguas UIS
Doctor of Medical Dentistry - Dentistry
Universidad Santo Tomás
Italian - Italian
Academia Marqueza
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