Angelica Wooten
Parker
Summary
Dynamic professional with extensive experience in operations management and performance analysis. Skilled in effective communication and strategic planning, successfully implementing process enhancements that drive operational efficiency and mentor team leaders.
Overview
3
3
years of professional experience
Work History
Area Manager of Operations
Amazon
Denver
2023.04 - Current
- Implemented process improvements that significantly boosted operational efficiency. Developed two workflow mechanisms to standardize shift handoffs and improve staffing planning, increasing accountability and faster shift starts. Initiatives saved 30 minutes per shift across all 4 corners in IB, totaling 670 hours and $26K in labor savings. Leveraged qualitative and quantitative data to identify risks, assess trade-offs, and recommend solutions that improved operational performance.
- Oversaw daily operations across multiple fulfillment centers, ensuring seamless workflows.
- Coordinated workforce SOPs, improving productivity and accuracy. Increased productive time by 10.6% for all 4 corners going from 76.9% to 85.1% by holding AAs accountable and driving a full building initiative for late from break feedback saving 363 hours or $14.1k.
- Trained and mentored team leaders on best practices and safety protocols.
- Collaborated with cross-functional teams to streamline workflow processes.
- Analyzed performance metrics to pinpoint operational enhancement opportunities. Achieved a 15% reduction in indirect spend on the Ship Dock further resulting in a full site TPH record of 14.2.
- Developed a CPT Chaser PG role across all 4 corners which resulted in a 56% increase in process improvement and drove OKC2 to #1 in the region for Post Slam BPS for seven consecutive months (Apr–Oct 2024). This contributed to operational strategy development by identifying trends, recommending process
enhancements, and supporting future-state planning initiatives. - Facilitated communication between management and frontline employees, resolving issues effectively.
- Established and monitored goals aligned with overall business strategy.
Education
Bachelor of Science - Sports Management
Evangel University
Springfield, MO2022-12
Skills
- Operations management
- Supply chain management
- Inventory management
- Process improvement
- Performance analysis
- Cost control
- Strategic planning
- Compliance standards
- Team leadership
- Effective communication
Timeline
Area Manager of Operations
Amazon
2023.04 - Current
Bachelor of Science - Sports Management
Evangel University