Angelica Rodriguez

• Conduct intake assessments using evidence-based curriculum.

• Implement individualized skill-acquisition and behavior-reduction programs.

• Collaborate with speech therapists, occupational therapists, educators, and BCBAs.

• Collect, analyze, and review patient data to guide clinical adjustments.

• Model correct treatment implementation for trainees and new staff.

• Complete accurate progress reports and documentation in Central Reach.

• Conduct patient reassessments under BCBA direction.

• Provide patient-centered care across home, school, and clinical environments.

• Adapted interventions based on individual client needs and preferences for optimal outcomes.

• Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.

• Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.

• Supported team in organizing promotional events and community outreach programs.

• Assisted in creating marketing materials, ensuring alignment with company messaging.

• Conducted market research to identify trends and customer preferences.

• Participate in marketing and outreach efforts by assisting with meetings and presentations to encourage referral partnerships.

• Boosted brand visibility by developing and executing targeted marketing campaigns.
  

• Conducted thorough market research to identify trends, enabling strategic product positioning.

Direct Client Care:

• Delivered 1:1 therapeutic services using Applied Behavior Analysis (ABA).

• Implemented treatment plans and BIPs while monitoring client progress.

• Collected and analyzed behavioral data to support clinical decisions.

• Adjust interventions as necessary to meet the needs of clients and ensure the effectiveness of treatment plans

Leadership & Team Support:

• Trained, mentored, and supported junior RBTs and staff.

• Conducted skill trainings and assisted with onboarding.

• Helped coordinate schedule planning and session coverage.

• Provided constructive feedback and facilitated performance reviews.

• Conduct regular performance reviews and provide constructive feedback to team members

Collaboration:

• Communicated with BCBAs, families, and interdisciplinary professionals.

• Participated in care-team meetings to discuss progress and treatment goals.

Administrative Duties:

• Ensured documentation accuracy across multiple staff.

• Supported treatment plan updates, compliance standards, and clinical operations.

• Handle any other administrative tasks as required to support the smooth operation of the therapy program

Housekeeping:

• Maintained sterile, safe, and sanitary patient environments.

• Managed linen distribution, waste disposal, and supply inventory.

• Followed infection control protocols and facility cleanliness standards.

Dietary Aide:

• Collaborated with healthcare professionals to integrate dietary recommendations into patient care plans.

• Analyzed food intake data to identify nutritional deficiencies and recommend appropriate interventions.

• Planned nutritious meal options for individuals with various health needs and conditions.
  

• Monitored patient progress and documented nutritional information in patient charts and records.

• Assisted customers with troubleshooting and product selection.

• Resolved billing concerns and provided accurate information.

• Served as first point of contact for service and product support.

• Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction levels.

• Trained new staff on company policies and customer service protocols, ensuring consistent service delivery.

• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.