Angelica Mayen
Commerce City
Summary
Professional with strong background in healthcare administration, adept at managing patient intake processes efficiently. Known for reliability, adaptability, and collaborative approach in a fast-paced environment . Skilled in data entry, patient communication, and handling confidential information with integrity. Proven track record of enhancing workflow and achieving organizational goals.
Overview
7
7
years of professional experience
Work History
Patient Access Specialist
AF Williams Family Medicine
12.2021 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Contacted patients on annual renewal dates to offer assistance.
- Collected and validated patient demographics and insurance information.
- Performed patient pre-admission, admission, transfer and discharge activities.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Resolved patient billing issues in line with established guidelines.
- Educated patients on importance of preventive health care and insurance coverage.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Waitress Supervisor
La Fondita Del Norte
08.2018 - 08.2021
- Provided information to customers on products or services.
- Balanced cash drawer at beginning and end of each shift.
- Maintained clean, organized, and well-stocked checkout areas.
- Worked with customer service leaders and managers to meet customer needs.
- Engaged with customers while completing cash register transactions.
- Addressed issues promptly, relaying complaints directly to management.
- Handled all guest needs with upbeat attitude and attention to detail.
- Worked in a fast-paced environment, handled multiple priorities and learned new procedures.
- Processed orders and payments using POS system terminals and registers.
- Kept dining areas presentable and customer-ready, quickly handling spills and resetting tables.
Education
No Degree - Business Administration And Management
Metropolitan State University of Denver
Commerce City, CO05.2021
No Degree - Business Administration And Management
Metropolitan State University of Denver
Denver, CO12-2026
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Patient Access Specialist
AF Williams Family Medicine
12.2021 - Current
Waitress Supervisor
La Fondita Del Norte
08.2018 - 08.2021
No Degree - Business Administration And Management
Metropolitan State University of Denver
No Degree - Business Administration And Management
Metropolitan State University of Denver