Angela K. Moreno-Rueda
Denver
Summary
Dedicated Professional experienced in diverse fields including childcare, hospitality, and elder care. Delivered improved patient well-being and satisfaction through compassionate caregiving and effective relationship-building. Focused on fostering teamwork and encouraging others to achieve optimal performance in supportive environments.
Overview
1
1
year of post-secondary education
10
10
years of professional experience
Work History
Caregiver
Gaia's Remedy Assisted Living
Evergreen
06.2023 - 10.2024
- Assisted residents with daily living activities and personal care needs.
- Administered prescribed medications on a timely basis following care plan instructions.
- Administered medications according to prescribed schedules and documentation standards.
- Monitored vital signs and communicated changes to healthcare staff for timely intervention.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Delivered companionship and emotional support, fostering resident well-being.
- Prepared meals following dietary guidelines and supported residents during feeding.
- Maintained cleanliness and organization of living spaces for residents.
24/7 Graveyard Host/Cashier
Monarch Casino Resort Spa•Black Hawk
Black Hawk
04.2022 - 06.2023
- Welcomed guests, creating positive first impressions that set the tone for their stay.
- Provided exceptional customer service by addressing guest inquiries promptly.
- Resolved customer service and food-related issues, ensuring timely solutions that upheld guest satisfaction.
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Responded appropriately to customer complaints, bringing major issues to attention to the manager on duty.
- Coordinated with kitchen staff to relay special requests and dietary needs.
- Organized reservations and recorded guest preferences to enhance personalized service.
- Collaborated with management to improve service procedures and enhance guest experiences.
- Assisted other departments by bussing tables.
Caregiver
Morningstar assisted living and memory
07.2020 - 09.2020
- Provided overnight support to residents with Alzheimer's and dementia in assisted living facility.
- Conducted nightly check-ins on residents to ensure safety and well-being on assigned floor
- Performed janitorial duties, including laundry, in assisted living facility.
Hostess/Busser
El Patrón Mexican Restaurant
Denver
05.2015 - 07.2019
- Greeted and seated guests promptly, enhancing customer experience at El Patrón Mexican Restaurant.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Helped servers by clearing and resetting tables during peak dining hours.
- Collaborated with kitchen staff to streamline food service flow during peak hours.
- Maintained cleanliness of dining area, creating a welcoming atmosphere for guests.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Youth Boys and Girls Club Leader
Wildly Boys and Girls Club
Denver
03.2015 - 07.2016
- Organized recreational activities for youth at community center.
- Led team meetings alongside other youth leaders to discuss program improvements and participant feedback.
- Coordinated small social events and activities to promote community engagement and participation
- Worked alongside young children to assist in improving their educational skills and recreational hobbies
Education
High School Diploma -
McLain Community High School
Lakewood, CO 08.2019 - 05.2020
Skills
- Medication administration
- Client management
- Medical record-keeping
- HIPAA compliance
- Record keeping
- Attention to detail
- Effective communication
- Team collaboration
- Client compassion
- Complex problem-solving
- Bilingual
- Educational Aide Certificate
References
- Victoria Bradford, (720) 877-6553
- Teddy Huyhn, (720) 355-2897
Timeline
Caregiver
Gaia's Remedy Assisted Living
06.2023 - 10.2024
24/7 Graveyard Host/Cashier
Monarch Casino Resort Spa•Black Hawk
04.2022 - 06.2023
Caregiver
Morningstar assisted living and memory
07.2020 - 09.2020
High School Diploma -
McLain Community High School
08.2019 - 05.2020
Hostess/Busser
El Patrón Mexican Restaurant
05.2015 - 07.2019
Youth Boys and Girls Club Leader
Wildly Boys and Girls Club
03.2015 - 07.2016