Angela Visser
Aurora
Summary
Dynamic, certified Pharmacy Technician with 17 years of diverse experience in fast-paced retail, central fill/mail order, hospital, and outpatient infusion environments. Proven track record in efficiently and accurately filling prescription orders, operating Pyxis and Lynx machines, and preparing IV mixtures. Committed to fostering a collaborative team atmosphere while delivering exceptional customer service that enhances patient care. Eager to leverage expertise and dedication to contribute positively to pharmacy success.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Admixture Technician
Rocky Mountain Cancer Centers
02.2021 - Current
- Prepare sterile chemotherapy and immunotherapy IV compounds
- Maintain proper medication and supply inventory
- Collaborated with healthcare professionals to ensure accurate and timely patient care delivery.
- Perform pharmacy calculations to ensure proper dosages
- Conducted routine quality control checks on equipment to ensure optimal performance and compliance.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Certified Pharmacy Technician
Aerotek
11.2020 - 02.2021
- Temporary, contract position at Children’s Hospital Colorado through Aerotek.
- Non-sterile compounding of both hazardous and non-hazardous medications
- Answer telephone calls and route to the appropriate person as necessary
- Process 1st dose, redispense, and refill orders
- Process unit dose preparations as needed
- Refill code cart medication trays and deliver them to central distribution
- Other duties as assigned
Certified Pharmacy Technician
Curahealth Hospitals and Cobalt Rehabilitation
06.2019 - 08.2020
- Prepare Sterile IV medication orders, including antibiotics, drips, and TPN
- Dispensed medications accurately while adhering to safety protocols and regulatory guidelines.
- Managed inventory levels, ensuring availability of essential pharmaceutical supplies.
- Ensured adherence to all legal requirements related to controlled substances and patient confidentiality.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Patient Care Advocate II
US Specialty Care Pharmacy
03.2019 - 05.2019
- Solved customer problems over the telephone by providing assistance with placing orders and processing insurance claims.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Set up and modified patient profiles to include current information such as medications and insurance details.
- Reviewed and verified customer information and insurance provider information.
- Communicated with prescriber offices to verify medication dosages, refill authorizations and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper records for controlled drugs, including filing fill reports with online databases.
Certified Pharmacy Technician
Avella Specialty Pharmacy
07.2018 - 02.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Reviewed and verified customer information and insurance provider information.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.
- Managed drug and supply inventories.
- Completed new and updated patient profiles, including lists of patient medications.
- Maintained proper drug storage procedures, registries, and records for controlled substances.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Complied with all federal laws, company policies and procedures and state regulations regarding technician training and licensure.
- Verified and labeled prescriptions with the 8 point check.
- Performed technical processes required to dispense medications to patients.
- Regularly stocked shelves, rotated stock and checked for expired medications.
Certified Pharmacy Technician
Kroger Co
10.2017 - 06.2018
- Restocked automated medication dispensing equipment.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Hand counted medications and measured liquids.
- Accurately labeled unit of use products.
- Packaged medications and paperwork for delivery to retail stores.
- Sorted orders for delivery to retail stores.
Certified Pharmacy Technician
Walmart
05.2010 - 10.2017
- Collected co-payments or full payments from patients.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled substances.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Answered incoming phone calls and addressed questions from patients and healthcare providers.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Reviewed and verified patient information and insurance provider information.
- Reconstituted oral liquids.
- Complied with all federal laws, company policies and procedures and state regulations regarding technician training and licensure.
- Managed drug and supply inventories.
- Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
- Completed new and updated patient profiles, including lists of patient medications.
- Verified and labeled prescriptions with the 8 point check.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Efficiently operated cash register and handled cash, checks, and charge transactions.
- Effectively resolved insurance rejections and other billing issues.
- Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
Education
Certificate - Pharmacy Technician
Kaplan College
Denver, CO10.2009
Skills
- Sterile compounding
- Chemotherapy preparation
- Immunotherapy preparation
- Pharmacy calculations
- Quality control checks
- Medication inventory management
- Safety protocol adherence
- Training and mentoring
- Controlled substances compliance
- Non-sterile compounding
- Order processing
- Inventory restocking
- Regulatory guidelines adherence
- Communication with healthcare providers
- Attention to detail
- Works Well Under Pressure
- Written/Verbal communication
- Drug storage procedures
- Insurance claims processing
Certification
- PTCB November 2014 to November 2024
- Pharmacy Technician October 2020 to October 2023
- Colorado State Pharmacy Technician License
Timeline
Senior Admixture Technician
Rocky Mountain Cancer Centers
02.2021 - Current
Certified Pharmacy Technician
Aerotek
11.2020 - 02.2021
Certified Pharmacy Technician
Curahealth Hospitals and Cobalt Rehabilitation
06.2019 - 08.2020
Patient Care Advocate II
US Specialty Care Pharmacy
03.2019 - 05.2019
Certified Pharmacy Technician
Avella Specialty Pharmacy
07.2018 - 02.2019
Certified Pharmacy Technician
Kroger Co
10.2017 - 06.2018
Certified Pharmacy Technician
Walmart
05.2010 - 10.2017
Certificate - Pharmacy Technician
Kaplan College
Additional Information
- SKILLS
- Patient confidentiality
- Committed to quality assurance
- Data entry
- Motivated self-starter
- HIPAA
- Team collaboration
- Advanced math skills
- Multitasking
- Interpersonal communication