Angela Nikolenko
Littleton
Summary
Dynamic Assistant Operations Manager at I.V. Granite & Marble Inc. with expertise in purchasing and cost analysis. Proven track record in enhancing customer engagement and driving process improvements. Skilled in recruiting and training, fostering strong team dynamics while achieving operational efficiency. Successfully negotiated vendor contracts, resulting in significant cost savings.
Overview
5
5
years of professional experience
Work History
Operations Manager
I.V. Granite & Marble Inc.
11.2020 - Current
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Coordinated with General Manager in different operational issues and promotional activities.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
High School Diploma -
Chatfield
Littleton, CO05-2019
Skills
- Purchasing and planning
- Cost analysis and savings
- Customer engagement
- New employee hiring
- Project management
- Process improvement
- Scheduling and coordination
Accomplishments
- Streamlined customer selection process by creating a company website.
- Successfully negotiated pricing to close on several commercial projects.
Languages
Russian
Native or Bilingual
Spanish
Limited Working
Timeline
Operations Manager
I.V. Granite & Marble Inc.
11.2020 - Current
High School Diploma -
Chatfield