Dedicated Registered Nurse (RN) with progressive career history in direct patient care, charge, triage and care coordination in the fast-paced environment of the emergency department. Started in a small primary care office working in the front office, then quickly progressed to direct patient care after obtaining EMT. After moving to Durango, found satisfaction working in emergency medicine. Starting as an ED tech, took on many additional leadership positions while going back to school to obtain a degree in nursing. Employed by the same emergency department for over fourteen years, continuing to work there PRN, currently hold a full time position at the largest hospital in Durango working in the busy ED with a diverse population and high acuity patients. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations while working well and efficiently with the healthcare team. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.