Angel Stice
Greeley
Summary
Dynamic and customer-focused professional with experience at KFC/Long John Silvers, excelling in cash handling accuracy and conflict resolution. Proven ability to enhance customer satisfaction through effective communication and relationship building. Committed to maintaining high standards of food safety and hygiene while optimizing workflow in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Cashier
KFC/long John Silvers
02.2019 - 02.2020
- Processed customer transactions efficiently using point-of-sale systems
- Maintained accurate cash register balances throughout shifts
- Assisted customers with queries and food selections to enhance satisfaction
- Adhered to food safety and hygiene standards consistently
- Collaborated with team members to ensure smooth service during peak hours
- Managed inventory levels by restocking items as needed
- Resolved customer complaints promptly to uphold company reputation
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Assistant Dog Groomer
Kathys Dog Wash
01.2017 - 01.2018
- Assisted in bathing, drying, and grooming various dog breeds to ensure cleanliness and comfort.
- Supported lead groomers by preparing grooming tools and maintaining a clean workspace.
- Engaged with pet owners to understand grooming preferences and address concerns.
- Observed safety protocols while handling dogs to prevent injuries during grooming sessions.
Education
High School Diploma -
Jefferson High School
Greeley, CO05-2012
Skills
- Point-of-sale operation
- Cash handling accuracy
- Customer service support
- Inventory management
- Conflict resolution
- Food safety compliance
- Team collaboration
- Transaction processing
- Payment method handling
- Store policy knowledge
- Grooming procedures assistance
- Client communication skills
- Attention to detail
- Workflow optimization
- Time management techniques
- Cleaning and sanitation practices
- Relationship building with customers
- Customer service
- Work ethic and integrity
- Patience and empathy
- Reliability and punctuality
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Product restocking
- Product knowledge
- Issue resolution
- Complex Problem-solving
- Guest inquiries
- Order packaging
- Decision making aptitude
Languages
English
Full Professional
Timeline
Cashier
KFC/long John Silvers
02.2019 - 02.2020
Assistant Dog Groomer
Kathys Dog Wash
01.2017 - 01.2018
High School Diploma -
Jefferson High School