Angel Sanchez
Centennial
Summary
Airport operations supervisor with 31 years of experience in aviation, focusing on ramp operations and team leadership. Proven track record in ensuring safety compliance and enhancing operational efficiency. Skilled in staff management, incident investigation, and process improvement.
Overview
5
5
years of professional experience
Work History
Airport Operations Ramp Service Supervisor
United Airlines
Denver
06.2021 - Current
- Enforce SOP and safety policies and FAA/TSA regulatory compliance across ramp operations.
- Conduct departure and arrival briefings to coordinate safe and efficient aircraft handling.
- Monitor airfield operations and personnel, implementing procedural improvements to meet operational targets.
- Establish clear performance goals and communicate expectations to staff.
- Set team priorities, manage schedules, and monitor operational performance.
- Mentor staff and monitor daily performance to maximize team productivity.
- Cross-train team members to improve workforce flexibility and operational coverage.
- Analyze operational performance, implemented targeted improvements to enhance efficiency.
- Investigated and documented accidents, incidents, and safety concerns. Reported findings to management and regulatory authorities for compliance.
- Maintain a safe and organized work environment for employees and passengers.
- Resolve workplace conflicts through active listening and effective mediation.
Ramp Service Employee
United Airlines
Denver
01.2021 - 06.2021
- Guided aircraft into parking positions using standardized marshalling procedures.
- Operated ground service equipment, including pushback tractors, tugs, and conveyor systems, to support efficient flight operations.
- Loaded and unloaded baggage and cargo for over 10 daily flights, ensuring secure handling for timely departures.
- Connected ground power units and service equipment to aircraft for operational readiness.
- Towed aircraft between remote locations and operational gates efficiently.
- Performed baggage and cargo security checks to comply with TSA regulations.
- Prepared cargo manifests and flight paperwork for accurate baggage tracking.
- Maintained clean, hazard-free work environment to uphold safety standards and compliance.
Education
High School Diploma -
Ramon Jose Davila High School
Coamo, PR05-1995
Some College (No Degree) - Aviation Management
Inter American University of Puerto Rico
Ponce, PRSkills
- Aircraft handling
- Ground operations management
- Safety compliance
- Incident investigation
- Risk assessment
- Operational efficiency
- Performance monitoring
- Staff mentoring
- Team collaboration
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Airport Operations Ramp Service Supervisor
United Airlines
06.2021 - Current
Ramp Service Employee
United Airlines
01.2021 - 06.2021
High School Diploma -
Ramon Jose Davila High School
Some College (No Degree) - Aviation Management
Inter American University of Puerto Rico