Angel Olivas
Durango
Summary
Dynamic trainer with a proven track record at Freddy's Frozen Custard & Steakburgers, specializing in new hire training and course development. Enhanced operational efficiency through targeted coaching and creative problem-solving. Recognized for clear communication and effective mentoring, fostering a productive team environment and elevating customer service standards.
Overview
8
8
years of professional experience
Work History
Trainer
Freddy's Frozen Custard & Steakburgers
05.2023 - Current
- Developed and implemented training programs for new team members, enhancing operational efficiency.
- Conducted performance evaluations to identify areas for improvement and provide targeted coaching.
- Facilitated hands-on training sessions, promoting best practices in customer service and food safety standards.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Supervisor
SUBWAY®Restaurants
03.2019 - 05.2022
- Supervised daily operations to ensure compliance with food safety standards.
- Trained and mentored new team members on service protocols.
- Managed inventory levels, reducing waste through efficient stock rotation.
- Implemented process improvements that enhanced customer service efficiency.
Janitorial
District 9R
05.2018 - 08.2019
- Collaborated with fellow janitorial staff members to develop efficient cleaning schedules and routines for optimal productivity.
- Supported sustainability initiatives by identifying opportunities for waste reduction and resource conservation within nightly janitorial duties.
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Upheld a professional appearance while on duty by wearing appropriate attire and maintaining personal cleanliness standards, reflecting positively on the entire janitorial team.
- Promoted a positive work atmosphere within the janitorial team through effective communication and collaboration on tasks.
Education
High School Diploma -
Durango High School
Durango, CO05.2022
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Course development
- Clear communication
Timeline
Trainer
Freddy's Frozen Custard & Steakburgers
05.2023 - Current
Supervisor
SUBWAY®Restaurants
03.2019 - 05.2022
Janitorial
District 9R
05.2018 - 08.2019
High School Diploma -
Durango High School