Angel Gradoz
Lakewood
Summary
Professional administrative specialist with a proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.
Overview
7
7
years of professional experience
Work History
Secretary/School Registrar
Jeffco Public Schools
02.2023 - Current
- Data Entry and Data Organization
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Create surveys via Survey Monkey for Administrators
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Organized events for the company, along with Creating programs and invitations
- Answered multi-line phone system and enthusiastically greeted callers.
- Conducted regular audits of student files to identify discrepancies or missing documentation for prompt resolution.
- Served as a valuable resource for students and parents by providing accurate information on course offerings, graduation requirements, and registration processes.
- Reduced wait times during peak registration periods by developing efficient procedures and providing clear instructions to students and parents.
- Provided exceptional customer service to students, parents, faculty, and staff by addressing inquiries promptly and courteously.
- Coordinated with counselors to ensure proper placement of students into appropriate courses based on prerequisites and academic goals.
- Entered data into the system and updated customer contacts with information to keep records current.s from previous schools.the
Receptionist/Administrative Assistant
Touchstone Medical Imaging
12.2021 - 01.2023
- Warmly welcomed 30-40 patients per shift, coordinated check in, collected insurance and co-payments
- Maintained an organized, clean and professional workspace and waiting area
- Provided administrative and clerical support
- Handled busy phone lines while still being available to patients in the office.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Internal Auditor
Spectra Human Services
10.2018 - 11.2021
- Scanned documents and saved in a database to keep records of essential organizational information, along with eliminating expired/outdated records
- Made and managed 15-25 Excel Spreadsheets daily, while maintaining correct data
- Supported Residential Managers with special projects for evaluation and final approval
- Daily Customer Service, answering phones and responding to emails
- Identified and reported audit issues.
- Supported management in developing action plans to address identified issues, promoting timely resolution of audit findings.
Education
Associate Degree in Nursing - Medical Assistant
Red Rocks Community College
Lakewood, CO03-2015
High School Diploma -
Brady High School
Lakewood, CO05.2011
Skills
- Office Administration
- Microsoft 365
- Organizational skills
- Customer service
- File management
- Calendar management
- Report writing
- Spreadsheet management
- Mail distribution
- Office administration
- Verbal and written communication
- Keyboarding skills
Timeline
Secretary/School Registrar
Jeffco Public Schools
02.2023 - Current
Receptionist/Administrative Assistant
Touchstone Medical Imaging
12.2021 - 01.2023
Internal Auditor
Spectra Human Services
10.2018 - 11.2021
Associate Degree in Nursing - Medical Assistant
Red Rocks Community College
High School Diploma -
Brady High School
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