Andrés Fernando Jerez Medina

During my 8-month tenure at 24[7].ai, I provided comprehensive customer service by addressing inquiries, processing orders, and managing returns, while also assisting customers with online orders and payments, including verifying credit card and financial account information. Additionally, I facilitated postal services and coordinated shipments, ensuring timely deliveries. My experience encompassed diverse aspects of customer interaction, order management, and financial transactions, equipping me with valuable skills in delivering exceptional service across various domains.

In my 6-month tenure at Mundo Tennis Shoes, I played a pivotal role in customer service and product promotion, acquiring invaluable skills in sales and customer relations. I developed a proficiency in relating to customers and significantly enhanced my ability to express myself assertively, contributing to the overall success of the team and the satisfaction of our clientele.